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1871 Member Company
Chicago, IL, United States
WHAT IS TUSK LOGISTICS Tusk Logistics is a national network of regional parcel carriers, driving value for Shippers by reducing their dependence on legacy national parcel carriers like UPS and FedEx, and accelerating access to lower prices and faster deliveries. Tusk’s technology is the first of its kind, unlocking capacity and savings from regio
Job Source: 1871 Member Company1871 Member Company
Chicago, IL, United States
WHAT IS TUSK LOGISTICS Tusk Logistics is a national network of regional parcel carriers, driving value for Shippers by reducing their dependence on legacy national parcel carriers like UPS and FedEx, and accelerating access to lower prices and faster deliveries. Tusk’s technology is the first of its kind, unlocking capacity and savings from regio
Job Source: 1871 Member CompanyAccel Entertainment Gaming
Burr Ridge, IL, United States
ABOUT ACCEL ENTERTAINMENT Accel Entertainment is the largest Gaming Terminal Operator in the country. We provide slot machines, redemption terminals, and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops, and fraternal and veteran establishments across the country. Our
Job Source: Accel Entertainment GamingInfinite Global Management Inc
Chicago, IL, United States
Benefits: Competitive salary Paid time off Training & development Company Overview: Infinite Global Management, Inc. is a proud contractor for FedEx Ground. We are committed to delivering excellent customer service and ensuring timely and safe deliveries. We seek an experienced and highly skilled Operations Manager to join our team. Job Purpo
Job Source: Infinite Global Management Incgpac
Chicago, IL, United States
We have an immediate opening for a Logistics Account Manager to oversee our client relationships and establish new customers. You must have at least five years of logistics or supply chain experience, including supervisory roles. Sales experience is a plus. Our Logistics Account Manager will be responsible for analyzing current supply chain process
Job Source: gpacDoorDash USA
Chicago, IL, United States
About the Team The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to ord
Job Source: DoorDash USABrilliant®
Oak Brook, IL, United States
Brilliant is an award-winning contract and consulting practice headquartered in Chicago and specializing in accounting, finance, technology and business solutions for the Midwest and Southeast regions of the U.S. labor markets. Our client, a mid-market professional services company, is looking for an Accounting Operations Manager on a contract-to
Job Source: Brilliant®DoorDash
Chicago, IL, United States
About The Team The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. We’re building the world’s leading last-mile logistics platform and we believe that in order to accomplish this we’ll need to disrupt ourselves a few times along the way! O
Job Source: DoorDashChicago, IL, United States
WHAT IS TUSK LOGISTICS Tusk Logistics is a national network of regional parcel carriers, driving value for Shippers by reducing their dependence on legacy national parcel carriers like UPS and FedEx, and accelerating access to lower prices and faster deliveries. Tusk’s technology is the first of its kind, unlocking capacity and savings from regional carriers with one, easy to integrate connection and proactive support that enables shippers to anticipate and solve their customers’ delivery issues in near real time.
Tusk’s co-founders Ben and Adam have deep industry experience, with long recent tenures at eCommerce shipping/logistics leaders like Shippo, ShipBob, and Google Shopping. Tusk has raised a pre-seed funding round in 2022 and is currently a team of four, based in Chicago. We are remote-friendly and spend at least two days a week working in-person as a team.
THE ROLE As an Ops Associate - Account Manager at Tusk, you’ll play a critical role in shaping and executing customer strategy and problem solving for our shippers. This includes onboarding new Shipping customers, managing our portfolio of live Shippers, and iterating, improving, and documenting the processes along the way. You’ll build strong relationships with each Shipper and understand their unique needs better than anyone else. With your technical aptitude, you’ll navigate various tools and softwares to not only solve problems for Shippers, but also to gain valuable insights that improve Tusk’s features, market position and revenue.
You can expect to:
Work in close collaboration with Director of Operations, Annie
Effectively onboard new customers while actively improving the playbook
Own a portion of our current portfolio of live Shippers
Maintain regular check-in calls to gather feedback and tackle problems with each Shipper
Identify opportunities for expansion of Tusk’s services for our current shippers, increasing account value
Troubleshoot client issues by coordinating with internal and external teams as necessary
You’d be a great fit if some of the following describe you:
You’re excited about the prospect of joining a young company and influencing the culture and account management practices from an early stage
You have strong organizational skills with the ability to manage multiple accounts and prioritize tasks effectively
You have dependable communication and interpersonal skills with a proven ability to build and maintain client relationships
You’re extremely familiar with Excel/Google Sheets and can perform basic analyses on datasets. You know what a Pivot Table is, and how to use it well.
You’re technically savvy, quick to adapt and learn various softwares, tools, and platforms
You have a love for problem solving and making sense of ambiguous situations.
You assume positive intent and are open to contributing meaningfully to team discussions. You give and receive thoughtful feedback well and often, and you’ll know your voice matters and your career is being supported
TUSK’S CORE VALUES We create shipper value : Tusk exists to create value for our Shippers, by using our reliable service, predictable pricing and proactive, helpful support to ensure lower costs and peace of mind.
We are honest : Honesty begets trust – for our team, our shippers, and our partners.
We are building a diverse team : Diverse teams make better decisions, but require thoughtful, deliberate action to build. Tusk seeks out the most diverse talent, experiences and ideas to create the best products and team possible.
WHAT WE OFFER Medical, dental, and vision plans
Remote-first, flexible working style
Chicago office
Generous time off
Paid paternity and maternity leave
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Email Alert for Tusk Logistics - Operations Associate - Account Manager jobs in Chicago, IL, United States
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