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Parking Guest Attendant - On Call

Linthicum Heights

Job Description Job Description Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands – The Parking Spot and Park ‘N Fly by The Parking Spot .

Our Parking Guest Attendants (PGAs) play an essential role in our operation; providing the highest level of service to our guests during the check-in and check-out process. If you share our values for team, people, and service, we encourage you to apply with us!

Pay Rate: $15 /hour with regular bonus opportunities

Weekly Schedule:

Part Time

On Call

What We Offer:

Immediate job offer after successful interview and background check

Great tips and regular bonus opportunities for those who are eligible

Consistent schedules

For those who are eligible to enroll: Medical, Vision, Dental, and 401(k) plan benefits

Paid Time Off, Vacation Pay, and Paid Holidays

Training and professional development opportunities

Key Responsibilities of Parking Guest Attendants:

Welcome and greet each guest in a friendly and professional manner

Provide quick and pleasant assistance supporting guests at exit and entry lanes

Answer telephones and assist customers using mobile devices while using our services

Partner with all team members to provide the best guest experience

Keep all PGA work areas neat and clean

Assist and educate guests on TPS Spot Club Program and inquiries

Fill water cooler

Perform additional duties as reasonably requested by Management

Knowledge, Skills and Experience of Parking Guest Attendants:

High school education or equivalent

Previous customer service experience preferred

Ability to verbally communicate clearly in the English language

Ability to operate Apple technology products including iPhone, iPad tablets

Comfortable using kiosk system and adapt to IT upgrades and changes

Ability to work in inclement weather and stand for most of the shift

____

At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.

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