Salesforce.com Software Engineer Lead

Dearborn, MI, United States

Job Description

Are you a creative thinker that loves to be on the cutting edge, solving problems though technology and design? Do you believe that digital technology has the power to make the world more connected and informed, as well as offer new answers to the FordPro Customer Problems? If so, FordPro is the place for you! Help bring the power of digital technology to our clients and transform how they engage with their users. A career within our growing digital practice will offer you unique exposure to consulting capabilities, industry expertise and trusted methodologies, as well as cutting-edge creative prowess.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position...

Lead a diverse, global, distributed team.

Opportunity to implement and learn in 3 clouds with a diverse up and down stream system.

Responsibilities

Work you'll do

Deliver Salesforce solutions on Sales Cloud, Marketing Cloud, Service Cloud, Salesforce Communities and MuleSoft platform

Play technical SME role on projects to design Salesforce Solution design, provide technical walk-through to Salesforce developers and client features owners

Provide technical leadership on projects by providing necessary guidance to junior team members to follow Salesforce best practices

Accountable for Salesforce technical delivery - Build, System Testing handover/co-ordination, Tech. documentation and deployment activities

Play lead in reviewing features/user-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with PM to finalize iteration scope

Ability to analyze/identify gaps in functional/business requirements, discuss with functional and business product owners on required changes that aligns with Salesforce product stack and architecture

Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.

Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT

Define code review methodology, perform independent code reviews and certify code developed by self and other junior team members on the project.

Manage risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps.

Ability to effectively debug and resolve technical issues and/or defects which may be reported as a result of faults in the production system.

Assist in writing technical approach and design documentation as required.

Works closely with the Product Managers to include continuous technical improvement in the Product Line roadmap

Collaborates with other Product Anchors to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio.

Ensures engineering excellence (e.g. best practices and quality) is achieved within product group.

Clearly communicate technology strategy and vision to team members and internal and external stakeholders

Innovate and operate with an iterative, agile and user-centric perspective

The Team

Understanding the digital space and preparing for what's next is at our core. Data is our heart, Agile is our passion, and user experience is our soul. We help FordPro deliver next-generation customer experiences, reshape how work gets done, and rewire the way commercial business intersects with technology. That's the power of driving disruption.

Qualifications

Skills required: 9+ years of overall experience in Salesforce implementation in Sales Cloud and Service.

Experience in a Technical Architect role in Conceptual Data model, Logic Data model, High level Design & Low-Level Design.

Experience with Salesforce solution design, development, and integration in the (Sales & Service)

Lead solution design, architecture, and delivery for enterprise-level projects

Interact directly with client stakeholders and business end users to analyze their business

Proven ability to effectively prioritize workload and meet deadlines

Reusable framework and Factory Method, Strong working knowledge of Salesforce relevant technologies: Apex, Lightning/LWC

Excellent spoken and written communication skills with ability to present ideas in a clear manner to non-Salesforce teams

Preferred: Experience of building in Agile Development Methodology

Sales Cloud and Marketing Cloud experience

Automotive Cloud or other Industry Cloud Experience

Technical team lead experience

Salesforce Certifications

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

This job is posted as remote unless the selected candidates lives within 50 miles, then it may not be fully remote.

For a detailed look at our benefits, click here:

https://fordcareers.co/GSR-HTHD

This position is a salary grade8.

Visa sponsorship is not available for this position.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, and prescription drug coverage

Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

Vehicle discount program for employees and family members, and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays, including the week between Christmas and New Year's Day

Paid time off and the option to purchase additional vacation time.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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