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WellDoc
Columbia, MD, United States
Welldoc®, a digital health leader revolutionizing cardiometabolic care, is integrating personalized, real-time and actionable insights into the daily lives of individuals living with cardiometabolic conditions, enabling improved health and outcomes. Welldoc's comprehensive digital health platform provides AI-powered digital coaching across pre-diab
Job Source: WellDocAgeatia Global Solutions
Owings Mills, MD, United States
Responsibilities: * Serves as a liaison between the internal/external business community and the IT organization in order to provide technical solutions to meet user needs. * Translates business requirements into functional specifications, manages changes to such specifications, and educates the IT organization on the direction of the business. * G
Job Source: Ageatia Global SolutionsGannett Fleming
Baltimore, MD, United States
GeoDecisions is currently seeking applicants interested in joining the team as a Business Analyst !!! We are seeking motivated individuals located near our office in Camp Hill, PA; with excellent communication and analysis skills who demonstrate experience working with end users and technical teams to elicit and document the requirements and be
Job Source: Gannett FlemingAllegis Group
Hanover, MD, United States
Overview Job Summary: The BA/PO will work closely with the Product Owners, Operating Companies, Experience Owners, Delivery teams, vendor partners and all Agile working teams to discover and innovate potential valuable solutions that drive strategic business goals and objectives. They will also be responsible for documenting the requirements of an
Job Source: Allegis GroupNavitas
Crownsville, MD, United States
Business Analyst Crownsville MD ( Remote Option Available!!) Navitas Business Consulting is seeking a candidate with at least five years of experience as a business analyst at an organization where IT was the main product/service. Prior experience with eliciting and documenting business processes is required with the added ability to work within
Job Source: NavitasGeoDecisions
Baltimore, MD, United States
GeoDecisions is currently seeking applicants interested in joining the team as a Business Analyst !!! We are seeking motivated individuals located near our office in Camp Hill, PA; with excellent communication and analysis skills who demonstrate experience working with end users and technical teams to elicit and document the requirements and be
Job Source: GeoDecisionsTravelers Insurance
Hunt Valley, MD, United States
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine lov
Job Source: Travelers InsuranceJohns Hopkins Medicine
Hanover, MD, United States
Apply Refer a Friend Back Remote Work from Home Share This Page Share on Facebook Share on Twitter Share on LinkedIn Share via Email Job Details Requisition #: 639276 Location: Johns Hopkins Health System, Hanover, MD 21076 Category: Non-Clinical Professional Schedule: Day Shift Johns Hopkins Health Plans is a leader in provider-sponsor
Job Source: Johns Hopkins MedicineBaltimore, MD, United States
Top 3 Skills:
Detail-oriented, Customer Service, Excellent Communication
Position Description:
The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. They are responsible for ensuring that downstream actions such as check and debit card orders or system blocks are executed accurately and efficiently to ensure that the firm is operating in compliance with regulatory rules and regulations. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas.
Major Job Responsibilities
Customer Focus
Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements.
Act with a sense of urgency and a can-do attitude to address business need and accomplish goals
Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital.
Anticipates customer needs and consistently meets or exceeds their expectations.
Must be available to work varying shifts dependent upon volume and/or business need.
Must be able to work in a quota driven environment
Communication Skills
Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately.
Acts and communicates in a way that demonstrates a high regard for internal and external customers
Interpersonal Skills
Promote collaboration and team work and willingness to help others in and across the firm.
Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation.
Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business
Technical Skills
Computer Literacy
Microsoft Office Suite
Previous experience with Legacy Brokerage internal systems is preferred
Previous New Account experience is preferred
Proven ability to learn other software packages
Type a minimum of 35 wpm, Ten key by touch
Skills Required: Educational Level Required:
College graduate or high school graduate with equivalent work experience
Years of Experience: 3
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com/) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Email Alert for Business Analyst jobs in Baltimore, MD, United States
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