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Work With Your Handz
Columbus
Job Description Job Description Hiring: Customer Service Representative/Dispatcher Are you ready to be the bridge between our valued customers and our dedicated field technicians, ensuring every interaction is a success? As the go-to experts for 25 years in specialty plumbing services for residential clients across Columbus, OH, we're dedicated
Job Source: Work With Your HandzWork With Your Handz
Columbus, OH, United States
Hiring: Customer Service Representative/Dispatcher Are you ready to be the bridge between our valued customers and our dedicated field technicians, ensuring every interaction is a success? As the go-to experts for 25 years in specialty plumbing services for residential clients across Columbus, OH, we're dedicated to delivering top-notch solutions w
Job Source: Work With Your HandzPropark Mobility
Columbus, OH, United States
-: Park your Career with Propark! Dispatcher The Ohio State University (OSU) 1560 North High St Columbus Ohio 43210 $17.00 - $18.00 Per Hour Part Time Opportunity Saturday & Sunday 2pm - 10pm You will be the first and last impression with our clients customers. Providing a warm welcome, and delivering memorably excellent service, you will drive our
Job Source: Propark MobilityStanley Steemer
Dublin, OH, United States
Job Description Stanley Steemer is a fun, hands-on, team-oriented company. Our corporate headquarters, located in Dublin OH, is looking for a Dispatcher to be responsible for scheduling, organizing, and monitoring activities of our fleet and equipment while off premises. The Dispatcher will be responsible for the dispatching of vehicles and e
Job Source: Stanley SteemerThe Parking Spot
Columbus, OH, United States
Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brand
Job Source: The Parking SpotStaffmark
Delaware, OH, United States
Are you looking for a new job opportunity and have previous CSR experience? Well, hit those brakes! Staffmark is hiring a Dispatcher in Delaware, OH, to work for an auto parts distribution center. Take control of your career and apply today! Pay: $21 per hour 3rd Shift Hours: 9 pm-5:30 am Tuesday-Thursday, and 8 pm-4:30 am Friday and Saturday Th
Job Source: StaffmarkCritical Care Transport
Columbus, OH, United States
Critical Care Transport is looking for hard working reliable individuals who are ready to serve the central Ohio community in our Communications Center. We are primarily an emergency medical response service that has been serving the greater Columbus area for 20 years and rely on our Dispatchers to provide exceptional service to the community we se
Job Source: Critical Care TransportCity of New Albany OH
New Albany, OH, United States
Salary : $59,846.21 - $75,554.14 Annually Location : New Albany, OH Job Type: Full-time Job Number: 2023-08 Department: Police Opening Date: 03/28/2023 Description The City of New Albany is accepting test scores for 911 Dispatchers. Complete the following steps to become a 911 Dispatcher*: Take the and choose to submit the scores to Ne
Job Source: City of New Albany OHColumbus, OH, United States
Improveit Home Remodeling has been a trusted name in the home improvement industry for over 35 years. We are dedicated to enhancing the lives of homeowners by providing high-quality products and exceptional customer service, and to the success, happiness, and development of our employees.
As an award-winning, growth-oriented organization, we are looking for more enthusiastic individuals to join our Inside Sales Confirmation team. If you are a motivated self-starter with excellent communication skills and a passion for connecting with our prospective customers, we want you to be part of our dynamic team.
Position Overview
The Market Coordinator is responsible for overseeing all lead management duties for a market segment including, confirming, documenting, and dispatching all appointments within company guidelines to maximize Market Profitability and efficiency.
Essential Job Functions
Responsible for lead management of a market segment.
Double check all notes, appointment history, details to ensure your market Maximizes its potential.
Dispatch all leads according to the best RPL and sales rep situation.
Confirm accuracy of appointment with the customer and other sources as outlined by company guidelines.
Gain customer agreement on attendance and timeframe of appointment.
Dispatch customer appointments to sales reps within company guidelines.
Accurately document and disposition all appointments, calls and sales within company guidelines.
Communicate with Confirmations/Dispatch manager any systemic, policy or process gaps in need of attention.
Communicate with Dispatch/Confirmations team any scheduling, lead, appointment, or customer discrepancies, irregularities or changes.
Call/text/email customers with appointments in need of attention in a timely manner or in line with pre-determined schedule.
Communicate regularly and professionally to sales and call center management on market needs.
Participate in coaching sessions and training regularly and when requested.
Other duties or responsibilities as assigned by management.
Required Skills: Think Unlimited training and understanding.
Computer skills: Experience in Microsoft office Suite - Outlook, Word, Excel, and PowerPoint
Communication Skills: Strong oral and written communication skills including but not limited to text, email, phone and in person communication.
Planning and organizing: Ability to plan and organize appointments, schedules and communications
Soft Skills: Creativity, teamwork, problem-solving and maintaining interpersonal relationships
Ability to work nights and weekends when needed
Ability to "read" people and resolve conflict before it happens.
Ability to relate positively to customers.
Qualifications/Education: 3 years call center, dispatching, sales, or customer service experience
90 days Confirmation Experience as a confirmation specialist preferred*
About Us:
Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville, Lexington, and Southern Indiana.
We specialize in replacement windows, bathroom remodeling and kitchen transformations. BBB-Accredited and 24-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs with about one in four of those being a repeat customer.
We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, "Improveit" is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. We value curiosity, passion, continuous improvement, and the relentless pursuit of excellence. If working for an organization that is driven to be the best and understands that it takes a stellar mix of people, processes, and technology to be a leader, this could be the home for you.
If the idea of helping our organization grow through performance excellence and helping an incredible Company reach even greater heights sounds like music to your ears, we invite you to apply today.
Email Alert for Confirmation Dispatch Representative jobs in Columbus, OH, United States
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