Sr. System Administrator
Aberdeen Proving Ground, MD, United States
Thursday, April 4, 2024
Eagle Integrated Services, LLC is seeking a Senior System Administrator to support the Software Engineering Center (SEC) Technical Services (Tech Services) Directorate Infrastructure Services Division (ISD) Support contract.
Performs administration, maintenance and support tasks necessary to ensure effective and efficient information technology (IT) system performance and security
Installs, configures, troubleshoots, and maintains server and systems configurations (hardware and software) to ensure their confidentiality, integrity, and availability
Administers server-based systems, security devices, distributed applications, network storage, messaging, and performs systems monitoring
Consults on network, application, and customer service issues to support computer systems’ security and sustainability
Maintains a systems cyber security posture to include scanning and remediation of cyber vulnerabilities
Performs risk analysis to identify threats, vulnerabilities and likelihood and impact of exploitation
Performs user support and problem resolution.
Understands, follows and promotes the values and principles in the Agile Manifesto
Understands, follows and promotes continuous cyber security risk management
Qualifications
Able to lead a team by identifying the work required and appropriately delegating tasks to team members.
Able to oversee work performed by others and ensure quality by identifying and correcting errors.
A Bachelor’s Degree, in Computer Science, Mathematics, or other Engineering or Technical discipline + 5 years of relevant experience all within the last 5 years.
Five (5) additional years of applicable experience with appropriate certifications/relevant experience may be substituted for the degree. (Total 10 yrs experience)
Holds and maintains IAT Level II Commercial Baseline and Commercial Computing Environment Certifications as per DoD 8570.1M relevant to system administration duties
Holds and maintains all DoD 8570.1M certifications required to obtain elevated access permissions.
Tasks
Break/Fix support for the SE2 Infrastructure
Support SE2 CSfC solution
Continuous improvement and automation of Domain Services
Collaboration within a cross-functional team for task execution
Automate software updates and provide support of OS/applications upgrades, ensuring
that any manual repetitive tasks, such as application installation or upgrades, can be
streamlined through the use of scripts, such as PowerShell or Ansible.
All scripts will be maintained in a SE2 repository.
Definition of technical requirements based on existing capabilities.
Participate in the continuous improvement of the customer-facing portal by offering
recommendations, enriching content, introducing new content, and suggesting
improvements to business process. Documentation of processes or how-tos for future
reference and service desk support
Conduct an analysis and define future equipment needs, exploring the viability of an
engineered solution where applicable.
Reporting and monitoring the health and performance of servers.
Provide assistance for on-premises lab activities, encompassing hardware upgrade and
maintenance support.
Provide management, monitoring, and resolution of infrastructure project tickets with
automation focus
Support systems sustained in the SE2 environment(s) (hybrid cloud, on-prem)
This is to include but not limited to:
RBAC
Resource analysts
Maintenance
Provision or deprovision
Application or security compliance
Assist in the migration of both pre-existing or new systems.
Technical work necessary to sustain existing SE2 Environment using automated
technologies such as JIRA, Confluence, GitLab, Bitbucket, Nexus, Jenkins, Selenium,
Terraform, Active Directory, and Amazon Web Services
Continuous technical support for addressing problems with connections/migrations.
Documentation of customer needs as functional and technical requirements.
Definition of technical requirements based on user stories or functional requirements.
Creation and maintenance of customer artifacts supporting lab agreements,
interconnects, and maintenance support.
Development and provision of reports directed by USG related to the work performed on
this Task Order
Technologies include but not limited to:
Microsoft Windows Server Operating Systems (2019, 2022)
Microsoft Windows 11
Virtual Desktop Infrastructure (VDI)
Trellix
Directory of Services: Active Directory, DNS, Site and Services
Database but not limited to: SQL, Postgres, MongoDB
VMWare
Git
SEIM: Graylog
Real-time monitor not limited to: Zabbix
Data Backup but not limited to: Veeam, Exagrid
Storage but not limited to: Netapp, 3PAR, Nimble
Single Sign On but not limited to: ADFS
Certificate Authority
Terminal Servers
SE2 Technologies
GOTs/COTs products
Document, review, and maintain infrastructure documentation to include but not limited to:
Hardware Warranty Contracts
Software Licenses/Contracts
Physical Server Lists
Floor Drawings
Rack diagrams
Access Control list
Servers/switch Passwords
How to documentation
Lab s upport include but not limited to:
Open and Close Lab
Emergency events
IDS Testing
Provide support to RDIT Lab
Development and provision of reports directed by USG regarding the work performed on this Task Order
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