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Customer Service Representative

Columbus, OH, United States

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!

Working with some of the US’ premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.

Hired by Matrix has provided talent solutions to enhance organizations’ team capacities for over three decades. As a full-service search firm, we partner with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.

At-a-Glance:

Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Service Representative!

What You’ll Do:

Handle incoming phone calls regarding various service inquiries on accounts.

Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.

Functional support areas include Cash Management products and services, online (client website) and Mobile app, and general account or financial related inquiries.

Highly professional, career driven, and committed to World-Class Service.

What You Bring: Preference for 1 of the following criteria: College Degree OR

Previous contact center experience.

Ability to contribute in a fast paced, team-oriented environment.

Aptitude to multi-task and adjust quickly to change in a busy financial service center.

Position Type:  Contract

Get in Touch:

We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Bharat at (862) 658-6248 to learn more.

Who We Are:

Since 1986, Hired by Matrix, Inc. has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.

Connect with us on LinkedIn today and learn more about how HbM can change your career: https://www.linkedin.com/company/hired-by-matrix-inc/

Check out our Career Center: https://www.hiredbymatrix.com/find-work/open-positions/

#HbM266

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