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Cobra Power
Boston, MA, United States
Job Description Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have exp
Job Source: Cobra PowerUhaul
Boston, MA, United States
Location: 1550 VFW, West Roxbury, Massachusetts 02132 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s
Job Source: UhaulMassachusetts Institute of Technology
Cambridge, MA, United States
Customer Service Representative Job Number: 24013 Functional Area: Facilities Operations Department: Dof Customer Service Center School Area: Department of Facilities Employment Type: Full-Time Employment Category: Non-Exempt Visa Sponsorship Available: No Schedule: M-F, 8:30 A.M. - 5:00 P.M. Email a Friend Save Save Apply Now Job Descrip
Job Source: Massachusetts Institute of TechnologyLapels Dry Cleaning
Cohasset, MA, United States
Description Lapels Dry Cleaning is looking for energetic, outgoing Customer Service Reps! Lapels Dry Cleaning, nationally leading company in dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide customer service in the front counter and assemble
Job Source: Lapels Dry CleaningCobra Power
Boston
Job Description Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have exp
Job Source: Cobra PowerAmped-up Enterprise, Inc.
Boston, MA, United States
Here at Amped-up Enterprise we believe that Customer Service is the core of our business, and our teams are the link and glue of our company. We strive to create an environment where we provide hands-on training, tailored feedback, opportunity, and support to excel and grow personally and professionally. We welcome all candidates who desire to exp
Job Source: Amped-up Enterprise, Inc.Family Dollar
Dedham, MA, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarDB Roberts
Wilmington, MA, United States
Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our
Job Source: DB RobertsBoston, MA, United States
About Charmisma Voice: At Charmisma Voice, we're not your ordinary call center—we're a team of enchanters, dream weavers, and customer service wizards dedicated to making every interaction sparkle with charm and positivity.
Job Description: As a Customer Service Representative at Charmisma Voice, you will be the frontline of our company, responsible for delivering outstanding customer support to our clients. You will engage with customers over the phone, addressing their inquiries, resolving issues, and ensuring their satisfaction with our services. This role requires a friendly demeanor, excellent communication skills, and the ability to thrive in a fast-paced environment.
Responsibilities:
Answer incoming calls promptly and professionally.
Listen attentively to customer inquiries and provide accurate information or assistance.
Resolve customer issues efficiently and effectively, escalating complex cases as necessary.
Navigate multiple systems and databases to retrieve relevant customer information.
Document all customer interactions accurately and thoroughly in the company's CRM system.
Meet or exceed established performance metrics for call quality, productivity, and customer satisfaction.
Continuously strive to improve customer service skills and product knowledge through training and feedback.
Collaborate with team members and other departments to ensure seamless customer experiences.
Requirements:
High school diploma or equivalent; college degree preferred.
Previous experience in customer service or call center environment is preferred but not required.
Exceptional communication skills, both verbal and written.
Ability to multitask and prioritize tasks effectively in a dynamic work environment.
Strong problem-solving skills with a focus on delivering solutions to customer issues.
Proficiency in using computers and navigating software applications.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Positive attitude and a commitment to delivering outstanding customer service.
Benefits:
Competitive hourly wage with opportunities for performance-based incentives.
Comprehensive training program to equip you with the skills needed for success.
Health insurance benefits, including medical, dental, and vision coverage.
Paid time off and holiday pay.
Career advancement opportunities within the company.
Friendly and supportive work environment with a diverse team.
Join the Charmisma Voice team and become part of a company that values excellence, teamwork, and customer satisfaction. Apply now to start your rewarding career in customer service!
Customer Service Representative jobs in Boston, MA, United States
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