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SecurityUSA
New York, NY, United States
Overview: Security U.S.A. is looking to hire experienced Command Center Operators / Dispatchers for our Manhattan Operations Command Center. Potential candidates must be able to multi-task, have very good communication skills, be detail oriented, highly organized and can be a problem solver. The Security Command Center Operators must be flexible
Job Source: SecurityUSAHouse of Blues
Brooklyn
Job Summary THE JOB We are seeking a motivated and experienced individual to take on the role of Command Center Guard at the venue. This position exercises responsibility for the command center functions and operations. This is role will report to the Head of Security at the venue. WHAT THIS ROLE WILL DO + Dispatch of appropriate departments throug
Job Source: House of BluesHSS
New York, NY, United States
Overview How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for
Job Source: HSSHospital for Special Surgery
New York, NY, United States
Overview: How you move is why were here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growt
Job Source: Hospital for Special SurgeryRochester Institute of Technology
New York, NY, United States
Job Responsibilities Responsibilities Provide support for multiple departments with an emphasis on IT support including, but not limited to, account management, device and printer support and request fulfillment across multiple services. With energy and enthusiasm, provide coordination, clear communication and, whenever possible resolution, via
Job Source: Rochester Institute of TechnologyAdvanced Technology Leaders Inc
Fort Lee, NJ, United States
Job Description Job Description Job Title: Operations Specialist Command Level Essential Job Functions: Perform daily operations functions within the Aerial Delivery and Field Services Department (ADFSD). Ensure compliance with safety standards conducting risk operations for Aerial Delivery - Airborne and Sling Load. Work independently to c
Job Source: Advanced Technology Leaders IncWells Fargo
New York, NY, United States
About this role: Wells Fargo is seeking a Contact Center Routing Systems Analyst to help design, build, and launch the routing platforms for our new Enterprise Level Cloud-Based Contact Center. Learn more about the career areas and lines of business at wellsfargojobs.com . In this capacity the analyst would also support our Existing Contact Center
Job Source: Wells FargoDiverse Lynx
New York, NY, United States
TITLE- Guidewire Claim Center Business Analyst Hybrid schedule - Purchase, NY; New York, NY; Florham Park, NJ; Conshohocken, PA; Charlotte, NC contract ROLE SUMMARY Business Analyst for Guidewire ClaimCenter Application to support project and other initiatives. The Business Analyst will be responsible for creating business and functional requireme
Job Source: Diverse LynxClifton, NJ, United States
Job Description
The Command Center Analyst is responsible for the day-to-day monitoring of network and Infrastructure operations. Provide customer service, troubleshooting, as well as incident escalation for all users contacting the Command Center.
What you'll do
* Provide customer service support for mission critical 24/7 Data Centers
* Participate in the weekly 24/7 on-call schedule
* Provide proactive and reactive assistance to all external customers
* Provide support for a complex network environment including problem solving, ability to take ownership of unfamiliar tasks and problems and see through to completion.
* Detects and analyzes alarms to provide basic to moderate fault isolation and troubleshooting, escalating to Tier II or management if necessary
* Prioritize work properly to consistently achieve departmental and company goals.
* Responsible for Customer and Internal Updates
* Establishing effective lines of communication with team and management to ensure cases are flagged that require immediate attention
* Thorough documentation of incident, Maintenance, and problem details in near real-time.
* Ensure SLA's are met for as per customer agreement
* Maintain and update current knowledge and skills through internal and external training, continuing education and professional associations
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
* 2+ years of experience working in a 24/7 Network Operation Center
* 2+ years of experience providing customer care and technical support.
* 2+ years of experience with routers, switches such as Cisco and Juniper
* Experience with routing protocols such as BGP and OSPF.
* Knowledge of transport and transmission systems relevant to SONET, DWDM, OCx, or Ethernet and IP Services.
* Excellent written and oral communication skills
* Ability to multi-task and prioritize job requirements
* Self-motivated and able to work on projects with limited supervision
* Effective organizational skills and attention to detail.
* Advanced skill in Microsoft: Windows Operating Systems, Office Suite versions, and Visio.
* Strong analytical and problem solving skills. CCNA preferred
Data Center support experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
Email Alert for Command Center Analyst jobs in Clifton, NJ, United States
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