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CyberTec
New York, NY, United States
IT Admin support - DAI $50K - $60K/Annum + benefits Experience with one or more customer support, product support, technical support, IT Admin support, Consulting, systems development, product development, network operations, software engineering, or I.T. consulting, customer or technical support or consulting or end-user support Qualifications:
Job Source: CyberTecNorthwell Health
Lake Success
**Req Number** 131610 Performs diversified administrative support, coordinative and/or secretarial duties related to the functional and/or operational needs of department and Department Head. + Ability to manipulate spreadsheet data to organize and identify required updates. + Complete basic audit tasks + Strong analytical and multitasking skills +
Job Source: Northwell HealthNorthwell Health
Lake Success
**Req Number** 130140 Performs diversified administrative support, coordinative and/or secretarial duties related to the functional and/or operational needs of department and Department Head. Responsibilities: Analyze and review requisitions, process and dispatch purchase orders to vendors for goods and or services requested by the health system, D
Job Source: Northwell HealthNorthwell Health
New Hyde Park, NY, United States
Job Description Performs diversified administrative support, coordinative and/or secretarial duties related to the functional and/or operational needs of department and Department Head. Responsibilities: Composes confidential correspondence, reports, memoranda, and related documents. Schedules appointments and meetings. Makes necessary arrangemen
Job Source: Northwell HealthNorthwell Health
Great Neck, NY, United States
Performs diversified administrative support, coordinative and/or secretarial duties related to the functional and/or operational needs of department and Department Head. Responsibilities: Analyze and review requisitions, process and dispatch purchase orders to vendors for goods and or services requested by the health system, Data Entry, troublesh
Job Source: Northwell HealthMAXIMUS
Jamaica, NY, United States
General information Job Posting Title Admin 1 - Admin Svcs Date Monday, July 1, 2024 City Jamaica Queens State NY Country United States Working time Full-time Description & Requirements Looking to join a team that makes a positive impact on others, while being a part of a culture that supports your wellbeing and growth? Apply today!
Job Source: MAXIMUSAjilon
New York, NY, United States
Ajilon - JobID: 31163928-E99E-4CB2-BD4E-41DED275A369 [Administrative Assistant / Receptionist] As an Office Admin Associate at Ajilon, you'll: Serve as first point of contact for all correspondence in the office; Transfer calls as necessary and ensure messages are passed along to correct personnel; Manage meetings and calendars; Manage office inven
Job Source: AjilonThe Center For Family Support
New York, NY, United States
Administrative Assistant The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to cr
Job Source: The Center For Family SupportNew York, NY, United States
About Us:
Broadway Support Services is an affiliate company of one of the US's largest and most reputable debt settlement companies. Were all about helping our customers through a tough financial time in their lives with education and individual customer service. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.
Overview:
This position will monitor real-time performance within Customer Service contact centers on site at Broadway Support Services. The main focus will ensure team members are in queue and returning timely to assist clients. Actively communicate issues to Client Success leadership, executive management and the business units. Report any staffing issues or changes and assist with implementing procedures as appropriate.
Responsibilities:
Actively monitor team members at the call center location to assist with time and attendance and increase adherence with Client Success
Monitor schedules, break and lunch schedules for Client Success at Broadway Support Service location(s)
Notify Client Success leadership of issues and performance issues on a timely basis and take actions necessary to correct with leadership partnership
Advise WFM on service delivery issues with changes to staffing at location(s)
Partner with internal (telecom, IS, routing specialists, etc.) resources to manage and resolve service impacting events
Provide feedback on results highlighting both areas of success as well as areas of opportunity
Suggest solutions for improved future results
Analyze attendance and behavioral patterns for call center location(s) on a regular basis and make recommendations for improvement to the management team
Qualifications:
2 years experience with customer service or workforce management
The employee is expected to be punctual and ready to report to work on a consistent basis
The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly
Proficient in the use of Microsoft Office with an emphasis on Excel
Proficient in the use of Workforce Management Software (Teleopti, Calabrio, etc)
Strong knowledge of automated call distribution systems (Twilio, Avaya CMS, etc.)
Strong commitment to exceptional customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment
Benefits:
Broadway Support Services is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.
Our extensive benefits package includes:
Law Benefits
Private insurance
Referral Program
Transportation (Starting at 4:00 PM)
Massive Growth Opportunities
Continuous development
Privileged location (City Center)
Great Work Environment
Email Alert for Support Admin jobs in New York, NY, United States
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