Support Engineer
Austin, TX, United States
Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.
Job Title: Support Engineer
Location: Austin, TX
Job Type: Full Time Position
Requirements
• Understanding of user study concepts and awareness of consumer electronics development
• Installation of SW, FW and potentially unique settings via scripts across multiple product lines
• ble to unbox, update and repack units prior to transporting to DHx
• Experience in a variety of data capture techniques and testing
• ble to maintain and update organized lists of participants across multiple tools
• Follow up with participants to capture units and document their experience
Skills
• Background in preparing product for testing
• Understanding of Software installation and configurations
• Work across multiple tools to track progress
Success Criteria/Definition of Done
• Units are received, SW/FW updated and returned for distribution in a timely manner
• Participant lists and distributions groups are accurately maintained
• Capture requests are acted on quickly, with clear common and documentation is complete.
• Communication with the team is clear, effective and timely.
Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management, and beyond.
Equal Employment Opportunity Statement:
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.
Awards and Accolades:
America's Most Honored Businesses (Top 10%)
Awarded by USPAAC for Fastest Growing Business in the US
12th Fastest-Growing Staffing Company in the USA by Staffing Industry Analysts in the US (2020, 2019, 2020)
Fastest 50 by NJ Biz (2020, 2019, 2020)
INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% of companies make it to this list).
Top 100 by Dallas Business Journal (2020 and 2019)
Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
2019 Spirit of Alliance Award by Agile1
2018 Best of the Best Platinum Award by Agile1
2018 TechServe Alliance Excellence Awards Winner
2017 Best of the Best Gold Award by Agile1(Act1 Group)
Regards,
Praveen | Resource Manager
Call:-201-603-2321
Email:- [email protected]
Net2Source Inc.
Global HQ Address - 270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA