Senior Network Security Engineer
Austin, TX, United States
This role is hybrid- must live in the Austin area !
Our information technology team is the foundation behind every endeavor at SailPoint. They ensure that all of our orgs are able to execute, connect and innovate in a secure environment through duties such as supporting network databases and systems, updating system hardware and software, troubleshooting for system errors, and assisting team members in supporting all data security and optimization.
Network Security Engineer
The Network Security Engineer is responsible for providing support to critical internal infrastructure and applications. This is a senior level position and requires strong execution and analytical abilities. This position is expected to interact with Firewalls, Switches, Access Points, Cybersecurity, and various groups within Information Technology. Candidate must have strong network, firewall, communication, and analytical skills. This position may need to travel internationally on occasion to our other offices.
Key Responsibilities
Responsible for the ongoing maintenance, security, and availability of several applications based on business requirements and adhering to tight operations, security, and procedural models
Applies professional-level technical skill and judgement to provide non-routine technical support for network/firewall/VPN globally.
Installs, configures, upgrades, tunes, and troubleshoots network hardware, software, systems, and other resources in a datacenter or other centralized computer network setting
Monitors, tracks, and records system performance and utilization metrics
Provide automation solutions of manual repetitive tasks using scripting and configuration management systems
Improve the efficiency of and help standardize current processes
Document and thoroughly understand the application architecture, system configuration across platforms, and interface with various systems, and use this knowledge effectively to resolve issues
Determine and document the root cause of an outage, duration and recommendations or steps to resolve issues
Provide assistance as required in analyzing trends and suggesting long-term and short-term improvements
Resolve incidents and problems in accordance within defined guidelines and meet operational level agreements
Assist in change management processes, implement change requests and meet project deliverables within defined guidelines
May participate in the development of information technology and infrastructure projects
Ability to work after hours including weekends and night in an on-call rotation when required
Respond to general inquiries
Requires a dynamic, hard-working individual, with excellent inter-personal, oral and written communication skills
Capable of effectively communicating highly technical information to both technical and non-technical personnel
Requirements
Cisco Certified Network Professional certification, or equivalent relevant experience
5+ years of solid experience working as a Network Engineer in an enterprise environment
Prior experience with Internet facing applications
Extensive understanding of networking, firewalls, and VPN
Strong ability to self-learn new technologies
Individual should be self-motivated with the ability to work independently
Sound planning, organizational and problem-solving skills
Demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects
Ability to lift 25 pounds unassisted
Able to touch-type at a speed of at least 35 words per minute
Be eligible to work in the United States
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.