Senior Project Manager (Customer Experience & Innovation)

New York, NY, United States

**Senior Project Manager (Customer Experience & Innovation)**

* Req #: 25383BR

* Location: New York, NY, US

* Full-Time

**Imagine what we can INSPIRE with you**

Moodys empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.

Moodys (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moodys combines international presence with local expertise and over a century of experience in financial markets. Learn more at . At Moodys, were taking action. Were hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. Were educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at

Moodys Analytics provides financial intelligence and analytical tools supporting our clients growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps todays business leaders confidently navigate an evolving marketplace. **Department**

central product group **Role/Responsibilities**

The Project Manager will be responsible for managing multiple innovation projects, leveraging agile methodologies and ensuring a highly organised and transparent approach is taken to managing all innovation projects. The ability to work across a wide number of agile projects is vital from early -stage ideation through to commercialisation in a fail-fast and iterative environment. Responsibilities include:

* Management and oversight of the full suite of projects in development from ideation to POC to commercialisation

* Working with a growing team in a newly developed division to establish and refine ways of working

* Highly organised with the ability to provide transparency to a broad range of stakeholders on progress of broad range of projects

* Deep understanding of product development processes and innovation frameworks and the ability to apply the most relevant to the job at hand in a consistent and effective way

* Leverage a broad range of existing project management tools to track projects and provide timely updates to the business.

* Project management for both large & small projects or programs; with consideration of risk/mitigation, deliverables, along with the implementation of operational efficiencies throughout the project lifecycle. Support multiple squads and stakeholders with conflicting priorities.

* Projects/program are of broad scope, interdependent, high risk, high impact and within the innovation space and often leveraging emerging or evolving technologies

* Projects may also include external vendor products and resource that are on and offsite with inherent ambiguity which will require clarity

* Excellent ability to run project sessions on estimation, scope, planning, scheduling, etc. while providing broad and deep credibility plus lessons learned because of past experience. Proactively coach others in this capacity and disciplines. The Project Manager will be responsible for managing multiple innovation projects, leveraging agile methodologies and ensuring a highly organised and transparent approach is taken to managing all innovation projects. The ability to work across a wide number of agile projects is vital from early -stage ideation through to commercialisation in a fail-fast and iterative environment. Responsibilities include:

* Management and oversight of the full suite of projects in development from ideation to POC to commercialisation

* Working with a growing team in a newly developed division to establish and refine ways of working

* Highly organised with the ability to provide transparency to a broad range of stakeholders on progress of broad range of projects

* Deep understanding of product development processes and innovation frameworks and the ability to apply the most relevant to the job at hand in a consistent and effective way

* Leverage a broad range of existing project management tools to track projects and provide timely updates to the business.

* Project management for both large & small projects or programs; with consideration of risk/mitigation, deliverables, along with the implementation of operational efficiencies throughout the project lifecycle. Support multiple squads and stakeholders with conflicting priorities.

* Projects/program are of broad scope, interdependent, high risk, high impact and within the innovation space and often leveraging emerging or evolving technologies

* Projects may also include external vendor products and resource that are on and offsite with inherent ambiguity which will require clarity

* Excellent ability to run project sessions on estimation, scope, planning, scheduling, etc. while providing broad and deep credibility plus lessons learned because of past experience. Proactively coach others in this capacity and disciplines.

**Qualifications**

* Highly experienced project manager who has strong knowledge of agile and who preferably has experience in large corporations as well as startup or innovation environments

* Performs a variety of tasks. Leads and directs the work of others.

* A wide degree of creativity and latitude is expected.

* Excellent understanding and the ability to articulate the importance of the entire Project Lifecycle and the inherent responsibilities as a PM. Has demonstrated the ability to deliver large and complex projects from ideation to commercialisation

* Ability to excel in a multi-task, multi-manager, multi-team, complex environment.

* Drives and coaches team on professionalism and respect by consistently adhering to MA values.

* Ability to proactively create clarity where ambiguity exits by utilizing relationships.

* Highly dependable in supporting Management and influencing peers in cultural changes or deliverables.

* Ability to serve as a trusted advisor.

Must be fully vaccinated for COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination on start date, as determined by Moodys. Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moodys also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

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