Oracle Field Service Cloud, Consulting Functional Manager

Columbus, OH, United States

Job Description

This is a challenging, exciting role that will test your consulting skills, strategic thinking, leadership skills, technical skills and ability to remain focused and follow-through on plans.

Responsibilities:

Provide consistent high quality & innovative solution leadership on OFS Cloud engagements by interacting with customers and other stakeholders to arrive at optimal solutions.

Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s Cloud applications for building optimal functional & technical solutions based on Industry Best Practices.

Develop and deliver high quality presentations and demonstrations, present and articulate product features and benefits, and configure and test overall Oracle Cloud solutions that delight the clients

Effectively utilize the Oracle Field Service Cloud platform along with other Oracle Integration and web technologies to deliver world class solutions

Collaborate with Sales Teams to support business development efforts in pursuing new opportunities and extensions.

Arrive at coherent conclusions by undertaking complex analysis/ application of reason / trace performance implications through complex data/scenarios

Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement

Adhere to all Oracle Cloud security policies, standards and procedures in the performance of job responsibilities

Mentor junior consultants in delivery of their customizations and ensure the solution approach is in-line with the best practices & future product road-map

Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements

Promote knowledge by sharing lessons learned, innovations or new skills with team members

Ability to work independently and manage multiple task assignments.

Excellent problem solving, critical thinking and analytical skills with the ability to exercise mature judgment

Excellent customer facing & interpersonal skills with ability to build rapport with all stakeholders.

Ability to travel and support customers across various time-zones.

Required Experience / Expertise:

Bachelor’s degree in Engineering or Computer Science (BCA/MCA/ BSc Comp) or a technical field from a reputed 4-year college/university

5+ years’ experience with Oracle Field Service Cloud

Strong techno-functional skills in proposing and designing optimal solutions as well as including ownership of the overall solution.

Experience implementing OFS UIs

Experience working with or as a part of Service teams and solutions including incident management, service requests, call centers and self-service

Facilitate requirement gathering sessions

Experience in the following applications is a plus but not required:

Oracle B2B Service Cloud

Oracle Integration Cloud

Certification in the following:

Oracle Field Service Cloud

Career Level - IC4

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $88,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer