Application Support Analyst AVP

Application Support Analyst AVP

Barclays Services LLC seeks Application Support Analyst AVP in Whippany, NJ (multiple positions available):

Responsibilities include managing fraud applications within US Consumer Bank, partnering with PSM for end to end service management, performing major incident management, designing regulated environments for business continuity, developing complex SQL queries, performing application monitoring, attending design authority meetings, reviewing test strategies, providing early life support of new projects, owning end to end application support, educating technology operations teams, driving automation of manual activities, and identifying gaps in alerting and monitoring.

Salary / Rate Minimum/yr: $165,672 per year

Salary / Rate Maximum/yr: $170,000 per year

The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of a competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role is to effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimizing disruption to operations.

Accountabilities include providing technical support for service management, executing preventative maintenance tasks, maintaining a knowledge base, analyzing system logs, providing automation and monitoring enhancements, identifying and remediating service impacting risks, proactively assessing support activities, consulting on complex issues, identifying ways to mitigate risk, taking ownership for managing risk, collaborating with other areas of work, engaging in complex analysis of data, communicating complex information, and influencing or convincing stakeholders to achieve outcomes.