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Front Office Coordinator (Mental Health Receptionist)

Dallas, TX, United States

Description

About the Role

The demand for treatment for behavioral health issues continues to increase across the US. As a result, Mindpath Health is experiencing tremendous growth and expansion and is on target to become a leader in outpatient behavioral health services that blend human connection with science-based care.

As the Front Office Coordinator , you will contribute to a positive patient experience by providing excellent customer service to all patients and providers through interactions on the phone and in person. Additionally, this position will coordinate and organize appointments and documentation to facilitate the smooth running of the medical environment and support delivery of quality patient care.

This role is full-time, 40 hours per week, Monday through Friday, onsite in our Dallas Park Cities office.

The Qualifications

High School Diploma or equivalent

2+ years of recent admin/clerical experience

2+ years of customer service experience

Similar experience within a healthcare setting preferred

EMR experience preferred

Multi-line phone experience

Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)

Ability to work in a fast-pace, team-oriented environment

Demonstrated problem-solving skills

Excellent interpersonal and verbal/written communication skills

Strong organizational skills and attention to detail

The Benefits We offer a robust benefits package to include: Medical, Dental, Vision, and EAP

LTD/Life Insurance

401k with employer match

PTO accrual starting at 15 days per year

Paid Parental Leave

Tuition Reimbursement Program

About Mindpath Health

Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500 mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care.

At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Ohio, Arizona and growing.

Join our community and discover how rewarding work can be!

Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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