Salesforce Administrator, Executive Education
Cambridge, MA, United States
Job Description
SALESFORCE ADMINISTRATOR, EXECUTIVE EDUCATION , Sloan School of Management , to serve as system administrator for the Salesforce environment. Will support the MIT Sloan Executive Education (MSEE) Salesforce ecosystem which includes CRM, Community, Commerce Cloud, Marketing Cloud, CMS, MuleSoft and Tableau; serve as an expert user of Salesforce (SFDC), demonstrating to and teaching others most of the software capabilities; develop an understanding of MSEE business needs and then suggest and teach best practices to support its needs; handle all administrative functions, including user account maintenance, reports and dashboards, workflows, data integrations, and other routine tasks; oversee the database for data quality and integrity; and use DemandTools to perform database deduping, importing of data, and cleanup procedures.
A full job description is available at https://web.mit.edu/sloan-hr/jobs/MITExecEDSalesforceAdministrator.pdf .
Job Requirements
REQUIRED : B.A./B.S. in a relevant field (business or technology); at least two years of relevant experience as an SFDC administrator/business systems analyst working with education and marketing functional areas; understanding of the financial services industry; familiarity with the Education Cloud Data Architecture (EDA); thorough understanding of key end-to-end customer relationship management (CRM) processes and extensive knowledge of higher education best practices in the CRM space, both on process and technology; and Salesforce administrator certification. Job #23756-7
Salary range: $61,850 - 82,700 - 103,550, based on related experience, expertise, and internal equity. Generally, new hires can expect pay between the minimum and midpoint of the range.
Employment is contingent upon the completion of a satisfactory background check.
2/21/24
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