System Administrator_

Hines

Overview

Are you aSystems Administrator wizard eager to wield your expertise for the betterment of millions? If the answer is yes, an exciting opportunity may be on the horizon for you.

TISTAassociates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

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Responsibilities

+ Operate current and future high technology peripheral devices such as self-loading tape drives, automated cartridge systems, high-speed impact and laser printers, industrial folder/sorters, and video display terminals (Controllers) associated with keyboards

+ Maintain print logs and statistics using designated software

+ Monitor print and mail accounts; coordinate activities with presort vendors

+ Convert outdated media processes to advance automated processes (Microfiche to Electronic viewing or Electronic Delivery of media)

+ Maintain equipment in accordance with manufacturer instructions and operational handbooks

+ Document all incidents. The Contractor shall follow up with customer engineers and technical support personnel. Record incidents in problem reporting system

+ Inform appropriate personnel of problems

+ The Contractor shall summarize all incidents in a Monthly Incident Report

+ Meet established VA and/or ITOPS IO safety standards

+ Monthly Reports creation/maintaining and tracking

+ Training, Leadership Responsibilities, Monthly/Quarterly/Annual Counseling Statements

+ Creating/Maintaining/Scheduling Training for PEO contractors - ensuring training benchmarks are met, maintaining all Training and Counseling records - Shift Turnover Reports are created and maintained

+ Tracking (Hines Output Tracker, AIMs Logs, Print Images, Inventory Burn, Job Forecast, Job Tracking, Job Input, Inventory Levels Accuracy & Maintained, RONA Log, Mail Piece Counts, Maintenance Logs, Training Logs, HR Logs, Vacation/Sick Leave Logs, Shipment Logs, Vendor Point of Contact Logs)

+ Supply Research GSA Standards - Ordering Supplies & Equipment as needed for PEO

+ Outgoing/Outbound Mail Preparation

+ Peripheral equipment Troubleshooting/Resolution, day to day operation & MaintenanceJob Scheduling/Monitoring and accuracy (Review output samples)

+ General PEO Housekeeping - Ensure area is clean and picked up, machines and equipment are maintained and serviced, maintain a clean and orderly environment, receptacles are emptied at the end of every day

+ Incoming & Outgoing Mail Room Process & Upkeep

+ VBA Partner Engagement, Communication, Scheduling

+ Expert on all aspects, can train with little to no supervision

Qualifications

+ Ability to Create & Maintain standard Operating Procedures & Guidelines for all Day to Day tasks

+ Software Knowledge - FreeFlow, LEAF Requests, Snow Tickets, Microsoft Products (Excel, outlook, SharePoint, Teams, PowerApps, PowerBI, PowerAutomate, PowerPoint, Access, and any other that we use now or that are adopted in the future)

+ Ability to Identify, analyze, and resolve processing situations. The Contractor shall coordinate with appropriate technical support personnel

+ Ability to Identify and analyze hardware problems and initiate corrective action

+ Ability to monitor production workloads and prioritize tasks to ensure processing schedules are met

+ Ability to maintain support against t ITOPS IO quality standards

Education:

+ Bachelor’s Degree in Engineering, Computer Science, Systems, Business, or related scientific /technical discipline

+ Eight (8) years of additional relevant experience may be substituted for education (8 years total)

Clearance:

+ The ability to pass a Tier 2/Modest Background Investigation

Location:

+ Department of Veteran's Affairs(100% Onsite)

+ Monday - Friday (11:00 PM - 7:30 AM CST)

+ Hines Information Technology Center

+ 5000 South 5th Ave., Building 215

+ Hines , Illinois 60141

+ United States

TISTA Science and Technology Corporation,a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is recognized in 2019 by Inc. 5000 as one of the fastest-growing private companies in the US. TISTA is also a recipient of 2019 Top Veteran-Owned Companies by the Washington Business Journal. TISTA also received a 2018 Moxie Award in the GovCon category.

Here at TISTA Science and Technology, we value Veterans and encourage all to apply!

#thinktista #tistacares #tistavaluesvets

Employment Transparency:

TISTA is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of TISTA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. TISTA will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.

The EEO is the Law poster is available here, and the poster supplement is availablehere. (eoc.gov/employers/upload/poster\_screen\_reader\_optimized.pdf)

The Pay Transparency Policy is availablehere. (ol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Tista is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail [email protected] call (301) 968-3420 and let us know the nature of your request and your contact information.

TISTA is a federal contractor and is subject to the federal contractor COVID requirements under the new FAR/DFARS clauses and must comply with the incorporated Guidance.

If the candidate is hired to perform work on or in connection with one of TISTA’s federal contracts, TISTA is contractually obligated to ask the candidate to verify and show proof of vaccination status and the candidate will be required to comply with mask and social distancing requirements imposed by the FAR/DFARS as well as any additional requirements imposed by TISTA’s customers for any required onsite work.

Job ID2024-5283

Job LocationsUS-IL-Hines