Software Engineer

Cambridge, MA, United States

Kensho is a 100-person Machine Learning (ML) and Natural Language Processing (NLP) company, centered around providing cutting-edge solutions to meet the challenges of some of the largest and most successful businesses and institutions. We are owned by S&P Global and operate independently. Our toolkit illuminates insights by helping the world better understand, process, and leverage messy data. Specifically, Kensho’s solutions largely involve speech recognition (ASR), entity linking (NED), structured document extraction, automated database linking, text classification, and more.

As a mid-level Software Engineer, Site Reliability (SRE) at Kensho, you will ensure that Kensho’s services, both internally-critical and customer-facing, have reliability and uptime based on users' expectations. You will work closely with our team of Infrastructure and Application Engineers to come up with scalable solutions. You will also be working with Technical Architects, Product and Engineering Managers and Application Developers to ensure stability and identify critical improvements. Are you an experienced Site Reliability Engineer and thoughtful, collaborative, and dynamic technologist who loves building the infrastructure that helps others do their jobs more effectively and efficiently? If so, we would love to help you excel here at Kensho. We take pride in our team-based, tightly-knit startup Kenshin community that provides our employees with a collaborative, communicative environment that brings transparency to the biggest challenges in data.

At Kensho, we hire talented people and give them the freedom, support, and resources needed to accomplish our shared goals. We believe in flexibility-first and give our employees the opportunity to work from where they feel most productive and engaged (must be in the United States). We also value in-person collaboration, so there may be times when travel to one of our Kensho hubs (e.g., Cambridge, MA or NYC) will be required for team meetings or company events.

Kensho states that the anticipated base salary range for the position is 130k-175k. In addition, this role is eligible for an annual incentive bonus and equity plans. At Kensho, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. What You'll Do: Develop tools that will help with automation of production services/operations.

Run and stabilize Kensho’s production services that support critical financial applications and backend processes

Monitor, maintain and help scale services that are integrated into S&P’s platform

Manage end-to-end availability and performance of critical services and build automation to prevent problem recurrence

Add, tune and maintain alert configurations and documentation as needed

Design and build advanced automated operational and deployment frameworks alongside tooling and infrastructure to help engineering teams measure and increase their velocity

Cultivate full-team participation in high quality, thoughtful software

Coordinate and train production support team as needed

Participate in on-call/production support

What You’ll Need: Programming ability/experience is a must

At least 4 years of experience

You have been a major technical contributor in a big project

Ability to understand the functionality of a large software product

Proficiency in any two of the modern programming languages (Python, Java, Go, C++, etc.)

Strong experience with coding and debugging

A practical understanding of algorithms, data structures, and design patterns

DevOps experience and can demonstrate skills in any of the following:

Automation for CI/CD pipeline using scripting (Groovy preferred)

Kubernetes and strong networking fundamentals

Engineering and supporting production services in a modern, containerized cloud environment

Scalable testing, automation, continuous integration frameworks and best practices

Technologies You’ll Encounter: Kubernetes, HAProxy, Jenkins, Git, Docker, Kafka, Prometheus, Kibana, Elasticsearch, Grafana, Postgres

Nice to Have: Experience with an AI/ML project

Your open source projects show innovation and initiative

Research, publications, and patents, if any

At Kensho, we pride ourselves on providing top-of-market benefits, including: - Medical, Dental, and Vision insurance - 100% company paid premiums - Unlimited Paid Time Off - 26 weeks of 100% paid Parental Leave (paternity and maternity) - 401(k) plan with 6% employer matching - Generous company matching on donations to non-profit charities - Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences - Plentiful snacks, drinks, and regularly catered lunches - Dog-friendly office (CAM office) - Bike sharing program memberships - Compassion leave and elder care leave - Mentoring and additional learning opportunities - Opportunity to expand professional network and participate in conferences and events About Kensho Kensho is an Artificial Intelligence company that builds solutions to uncover insights in messy and unstructured data that enable critical workflows and empower businesses to make decisions with conviction. Kensho was founded in 2013 and was acquired by S&P Global in 2018. Kensho continues to operate as a startup in order to maintain our distinct, independent brand and to promote our breakthrough, innovative culture. Our team of Kenshins enjoy a dynamic and collaborative work environment that runs autonomously from S&P Global, while leveraging the unparalleled breadth and depth of data and resources available as part of S&P Global. As Kenshins, we pride ourselves on maintaining an innovative culture that depends on diversity and inclusion. We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge, MA, with offices in New York City, and Washington D.C. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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