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Catoosa Independent School District 2
Catoosa, OK, United States
TECHNOLOGY SUPPORT SPECIALIST QUALIFICATIONS: High school diploma or GED and a minimum of six months experience in technology support for industry-standard computers, mobile devices, and peripheral hardware. REPORTS TO: Technology Director JOB SUMMARY: The Technology Support Specialist provides tier-one support to staff and students by assist
Job Source: Catoosa Independent School District 2Arkansas State University
Tulsa, OK, United States
This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4192666 Position #: A00611\\ Department: Information and Technology Services\\ Employment Status: Full time (29-40 Hrs)\\ # of openings: 1\\ Proposed Salary Range: Commensurate with Experience\\ Type of Employmen
Job Source: Arkansas State UniversityOsage Casino
Tulsa, OK, United States
Overview Provides 2nd level support for service requests reported to the Service Desk. Responsibilities include assessment, triage, research, and resolution of service requests regarding the use of application software products and/or infrastructure components. Support includes installation and testing of computer systems and peripherals within es
Job Source: Osage CasinoDave & Buster
Tulsa, OK, United States
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vis
Job Source: Dave & BusterNew York City
Tulsa, OK, United States
NOTE: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Specialist (Software) or Computer Specialist (Operations). Please clearly state your permanent civil service title on your resume and cover letter. The Bureau of Information Systems provides a full range of technology s
Job Source: New York CityOral Roberts University
Tulsa, OK, United States
ABOUT US Oral Roberts University is a Christian university located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered university, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to "stay" in their faith but to GROW in faith and to become the Spirit-empowered leaders the
Job Source: Oral Roberts UniversityCSL
Tulsa, OK, United States
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the pro
Job Source: CSLCommunityCare
Tulsa, OK, United States
JOB SUMMARY: As an Information Technology Intern, you will be assisting in the upgrading of computers from Windows 10 to Windows 11. Working closely with our IT team, the successful candidate will ensure a seamless transition to the latest operating system. This position offers an excellent opportunity for motivated and detail-oriented individuals
Job Source: CommunityCareTulsa, OK, United States
Job Title: IT Support Technician
Location: Tulsa, OK
Duration: Contract - 3-4 months, potential to extend
Job Description:
Desktop Support, Technical Support
The goal of the Customer Experience Associate (CX Associate) is to ensure employees receive a high level of support in a timely fashion in a fast-paced environment. Employees are fully billable and require near 100% laptop uptime. The CX Associate is the first on-site responder and starts our Customer's Experience journey. They will provide an enhanced level of hands on and remote support for a specific office or offices. Working in conjunction with our Customer Experience team to ensure 100% uptime and a positive customer experience.
Responsibilities
• Each CX Associate is responsible for providing enhanced IT customer support their assigned offices, including in-office "walk-ups"
• Helping customers manage software installations and hardware repair
• Gain technical knowledge regarding GT's applications and services
• Guiding customers on troubleshooting issues
• Own issues and bring them to resolution as quickly as possible while providing proactive updates
• Knowledge of escalation path when troubleshooting complex laptop issues for quick resolution
• Participate in MIM calls for their offices of support to assist with gathering information, troubleshooting and testing of solutions
• Troubleshoot issues in a Windows 10, Office 365 and SharePoint environment
• Utilize remote support tools in support of dispatch offices where a technician is not always on site
• Finding solutions from previous cases using the Knowledge Base
• Communicate knowledge gaps in issue resolution
• Ensure tickets are properly updated and asset management system is properly updated
• Participate in testing of images and software deployments at the Pilot level ensuring documentation is accurate
• Assist with events in-offices or conferences
• Provide on-site support for client meetings
• Weekly maintenance of on-site printers, access points, conference room technology, MDF closets and phone equipment
• Maintenance of on-site IT space and routinely monitor inventory stock
• Provide concise and detailed information on issues when escalating to other groups or Customer Experience leaders for assistance
• Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help
• Other duties as assigned
Must Have Skills:
• College degree or equivalent combination of education and experience
• 1 to 3 years of experience in field service support working with technology industry
• Prior experience with end user services, information technology or related field
• Strong knowledge of Windows Operating systems
• Strong Knowledge of Office products
• Knowledge of Remedy or ServiceNow ticket systems
• Established laptop hardware experience
• Understanding of mobile devices calendar and mail support for iOS and Android
• Basic analytical and problem-solving skills
• Experience working with printers, copiers, faxes, video conferencing, and other multimedia technology
• Flexibility to learn new technologies and quickly adapt
• Strong interpersonal skills to interact with clients and team members
• Strong organizational skills
• Strong communication skills
• Ability to work independently but also in a team environment
Thank you,
Pallavi Verma, Sr. Technical Recruiter
Syntricate Technologies Inc.
Phone#: (781) 552-4333| Email to: [email protected]
MBE & E-Verify Certified
IT Services & Solutions | IT, Non-IT & Medical Staffing services
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IT Support Technician jobs in Tulsa, OK, United States
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Please refresh the page and try again.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
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