Create Email Alert

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Woodside Homes

    Customer Care Representative

    Gilbert, AZ, United States

    ABOUT WOODSIDE HOMES Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, and design innovation. As one of America's top 30 homebuilders, we are committed to providing the knowledge, experience and processes that encourage our customers to realize their ideal lifestyle. Now, Woodside has found its own place to call ho

    Job Source: Woodside Homes
  • MILLENNIUMSOFT

    Customer Service/Customer Care Representative

    Tempe, AZ, United States

    • Ending Soon

    Position : Customer Service/Customer Care Representative Location : Tempe, AZ Duration : 4 Months Total Hours/week : 40.00 1st Shift Client: Medical Devices Company Level Of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens Or GC Holders Or OPT EAD or CPT) Job Description: Summary: Provide exceptional levels of cus

    Job Source: MILLENNIUMSOFT
  • Insight Global

    Customer Care Representative - REMOTE_

    Tempe

    Job Description An employer of Insight Global's in the Tempe, AZ area is looking for a Customer Care Representative to sit remotely. They will be responsible for working through an intake queue to perform data entry for faxed in prior authorization requests, as well as making outbound calls for any missing information. It is important that this ind

    Job Source: Insight Global
  • Insight Global

    Customer Care Representative - REMOTE

    Tempe, AZ, United States

    Job Description An employer of Insight Global's in the Tempe, AZ area is looking for a Customer Care Representative to sit remotely. They will be responsible for working through an intake queue to perform data entry for faxed in prior authorization requests, as well as making outbound calls for any missing information. It is important that this in

    Job Source: Insight Global
  • Classic Collision Inc

    Customer Service Representative - Auto Body Care Center

    Queen Creek, AZ, United States

    • Ending Soon

    Customer Service Representative Classic Collision is now hiring a Customer Service Representative . Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and

    Job Source: Classic Collision Inc
  • Aurora Payments LLC

    Customer Service Representative

    Tempe

    Job Description Job Description Customer Service Representative – Tempe, AZ *** PREFERRED BILINGUAL (SPANISH)********* Who we are: Aurora Payments is a united network of processing, technology, and payment solutions. Over the years, we have grown to capture a significant portion of nationwide market-share in various specific industries

    Job Source: Aurora Payments LLC
  • Termio Pest Control

    Customer Service Representative

    Tempe, AZ, United States

    • Ending Soon

    About Termio Termio is an innovative pest control company that understands the true secret to success in it's industry...Our People! We are in the people business. People that work with Termio enjoy their co-workers and work environment and the challenges that comes with delivering a great customer experience in a very competitive industry. We are

    Job Source: Termio Pest Control
  • Delta Mechanical Inc

    Customer Service Representative

    Mesa

    Job Description Job Description Description: Job Title Customer Service Representative Location Headquarters Job Summary This position is responsible for acting as a liaison by advocating for our clients and serving them to meet all plumbing needs by providing product & services information and resolve any emerging problems that our customer acco

    Job Source: Delta Mechanical Inc

Customer Care Representative

Chandler, AZ, United States

Who We Are

Darby is an ongoing American success story. Our core values and humble beginnings revolve around personal honesty and integrity. These things are as true today as they were when we were founded in 1948, as a single mail-order catalog in Brooklyn, New York. Over the course of several decades to follow, generations of founding family members continued to broaden the company to include medical, dental and pharmaceutical items, a Darby-branded line of products and the formation of the industry’s first telesales team.

Today, Darby is one of the nation’s largest providers of dental supplies and solutions, offering more than 50,000 products and an extensive range of capital equipment, software, technology, and repair services. Widely recognized for excellence in customer service, highly competitive prices, and innovative value-added solutions, Darby works with practices of all sizes, as well as a number of specialties, and government institutions.

We’re a diverse group of down-to-earth, passionate people who move fast and look out for one another. We are firm believers in the idea that our success is achieved by taking care of our people and giving them the tools to take care of our customers. These values guide our work and contribute to our inclusive, open and honest culture.

What You Will Do

Do you enjoy resolving problems?  Are you a people person, someone that likes talking on the phone?  Darby Dental Supply is looking to add a Customer Care Specialist to our awesome team in Chandler, Arizona.   As a Customer Care Specialist, you will handle a variety of customer service issues including providing product and service information, resolving product and service issues, answering questions about shipments, price descriptions and accounts receivables.  You will also be responsible for:

Answer and handle incoming calls and emails, responding to customer questions or complaints in a prompt and courteous manner

Process orders and up-sell/promote vendor specials

Learn and utilize product information to cross sell and upsell products to customers

Build relationships that increase account expansion, revenue growth and customer satisfaction

Working closely with other departments to ensure timely resolution of customer issues.

Assist internal and external customers with all inquiries related to their account (track packages, process returns, issue credits, process payments, promote our brands and company initiatives, handle email requests, etc.)

Make outbound calls to vendors to help solve issues or obtain additional information

Interface with customers via our website – Live chat and email

Other duties as assigned

What We Need In You

High School Diploma or equivalent, required

3 years customer service in a call center atomosphere preferred

Dental industry experience strongly preferred

Experience upselling or cross selling, preferred

Strong computer skills (Word, Excel, Outlook, Salesforce)

Excellent interpersonal skills and must possess the ability to effectively communicate in both written and verbal forms

Ability to multi-task and work in a timely manner

Must be solution driven, both independently and as part of a team

Excellent follow up skills

Must be empathetic, patient, courteous, and anticipate customer’s needs

Why Join Team Darby

With a history of financial stability and aggressive growth, you will have the opportunity to build a career path with us.  We are pleased to offer:

Hybrid work schedule

Comprehensive Medical and Dental benefits

Vision Plan

401(k) Savings plan with company match

Life Insurance

Flexible Spending Accounts

Disability Insurance

Employee Assistant Program

Generous Paid Time Off

Paid Holidays

Flexible work hours

Work-Life Balance

On-site Fitness Center (Jericho office only)

Opportunities to give back to your local community

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Min USD $21.00/Hr.

Max USD $27.00/Hr.

Apply

Create Email Alert

Create Email Alert

Customer Care Representative jobs in Chandler, AZ, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.