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Marriott
New Orleans
**Additional Information** Pay: $16.50/hour **Job Number** 24108960 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton New Orleans, 921 Canal Street, New Orleans, Louisiana, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren
Job Source: MarriottHEI Hotels and Resorts
New Orleans, LA, United States
About Us Situated in the heart of New Orleans, NOPSI Hotel is a 1920s-era building re-imagined as a 217-room hotel featuring 76 suites. The hotel features a world class rooftop bar and pool, the only gin bar in New Orleans and a locally celebrated restaurant. Known for nightly entertainment, robust cocktail program and unique history, NOPSI Hotel
Job Source: HEI Hotels and ResortsLa Quinta New Orleans Downtown
New Orleans, LA, United States
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America
Job Source: La Quinta New Orleans DowntownAimbridge Hospitality
New Orleans, LA, United States
Job Summary Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering t
Job Source: Aimbridge HospitalityThe Higgins Hotel & Conference Center, Curio Collection by Hilton
New Orleans, LA, United States
Property Description: The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeepin
Job Source: The Higgins Hotel & Conference Center, Curio Collection by HiltonAimbridge Hospitality
New Orleans
Job Summary Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering th
Job Source: Aimbridge HospitalityDauphine Orleans Hotel
New Orleans, LA, United States
Resumen del trabajo Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing atte
Job Source: Dauphine Orleans HotelHotel Royal
New Orleans, LA, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Hotel RoyalNew Orleans
HOURS & RATE OF PAY Hours: Mon-Friday: 11am - 7pm Saturdays and Sundays: 10am - 6pm Rate of Pay: $13/hour BLURB & BENEFITS Job Summary: Ensures attentiveness to residents and guests needs, and practices, the highest standards of ethics, honesty and accuracy in describing our program’s policies and procedures. Monitors community’s compliance with safety and services. Provides leadership and direction to day and evening staff and residents. Maintains role as resident advocate with a focus on the community’s mission. DUTIES AND RESPONSIBILITIES: Demonstrates Competency in the Following Areas: * Maintain an appearance and grooming level to reflect our professional standards. * Maintain building security by locking doors, periodic building walk-through, etc. * Assure resident and family needs are met by checking compliance list with daily task lists. * Secretarial Duties not limited to: data entry, making copies, sending faxes and e-mails,etc. * Report all community issues ( including staff, resident, guest issues) to Executive Director and Director of Health and Wellness. * Make dining and other reservations for family members and relay information to the Dietary Department. * Assist daily with the Dining Experience to include but not limited to proper seating arrangements, meal delivery, etc. * Maintain upkeep and proper supply of the Community Refreshment Bar and Bistro Area * Maintain strict confidentiality policy for all information concerning our residents and staff. * Assemble marketing move-in and tour folders. * Assist residents with their service requests. * Manage both external and internal calls, receiving and communicating messages accurately. * Sort and send out correspondence and in-coming mail. * Ensure resident’s mail goes to the rightful owner and is not maintained at the front desk. * Maintain visitors, residents, and vendors sign in log. * Log in maintenance requests and work orders. * Knowledge of emergency and security procedures. * Perform the Initial contact for walk-in and scheduled tours * Skilled at establishing an excellent rapport with families. * Assist with creating marketing and community documents such as invitations, letters to families and notifications, as well as, managing spreadsheets for events and RSVP lists. Professional Requirements: * Adheres to dress code, appearance is neat and clean. * Completes annual education requirements. * Maintains regulatory requirements. * Maintains resident confidentiality at all times. * Reports to work on time and as scheduled, completes work within designated time. * Wears identification while on duty, uses computerized punch time system correctly. * Completes inservices and returns in a timely fashion. * Attends annual review and department inservices, as scheduled. * Attends monthly staff meetings. * Represents the organization in a positive and professional manner. * Actively participates in performance improvement and continuous quality improvement (CQI) activities. * Complies with all organizational policies regarding ethical business practices. * Communicates the mission, ethics and goals of the facility. Regulatory Requirements: * Must be 21 years of age or older * Minimum 1 year experience working with geriatric residents QUALIFICATIONS: * Knowledgeable of applicable state regulations * Excellent organizational and communication skills with effective listening skills and ability to speak clearly * Safety conscious, able to assess situations and make well thought-out decisions about a plan of action * Able to call 911 and give appropriate information * Ability to establish rapport with others quickly and easily * Ambitious and willing to learn new skills, particularly in the area of sales and marketing * Must have the ability to problem solve * Must have personal qualities such as; Patience, tact, enthusiasm and positive and helpful attitude for dealing with elderly residents and guests. * Ability to communicate individually and in group settings * Must have upper body strength adequate to bend, lift, shift, move, and/or assist in moving articles of more than twenty-five pounds. * Must be able to squat, reach, and stretch without distress. Must be able to tolerate extended periods of walking and standing. * Must have working knowledge computers and proficiency with Microsoft Word, Outlook, multi-line phone system, copier, scanner, and shredder. * Ability to successfully work collaboratively with people at all levels * Must have a flexible schedule Language Skills: * Able to communicate effectively in English, both verbally and in writing. * Additional languages preferred. Skills: * Basic computer knowledge. Physical Demands: * For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising resident care.
Email Alert for Front Desk Concierge_ jobs in New Orleans
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