Retail Market Manager
San Francisco, CA, United States
GENERAL DUTIES & RESPONSIBILITIES:
Related Responsibilities:
Drive P&L results for their Market
Analyze results, identify opportunities, and make decisions in collaboration with business partners to drive sales and initiate successful initiatives for their Market
Conceptualize, develop, and implement innovative sales and operations strategies for the Market and organization
Conduct business walkthroughs and review store environment, sales, and productivity reports with the General Manager within their Market
Work with internal and external partners to ensure fan product needs are met in a timely fashion
Manage and resolve conflict; partner with appropriate business partners to ensure fair and constructive solutions
Ensure store standards for merchandising, replenishment, inventory integrity, and operations are met consistently throughout their market
Build and manage workforce within budget guidelines and staffing needs for the Market
Recruit, select, retain, and develop a diverse team of General Managers
Access staff accurately to develop strong succession plans
Provide feedback, coaching, and direction on performance to your retail teams to create an amazing experience for our employees and fans
Act as an ambassador of the organization’s values, demonstrate integrity and trust with all relationships
Weekly Market visits
REQUIRED SKILLS, COMPETENCIES, KNOWLEDGE, EXPERIENCE:
Bachelor’s degree or equivalent
Minimum 5 – 7 years of retail management experience; proven prior experience in a retail environment, including time as a multi-store manager; or previous experience as field supervisor or retail area manager
Must possess superior communication and problem-solving skills, collaborative with strong influencing and interpersonal skills
Highest level of integrity and ethics, both professional and personal
Adept at managing time to maximize effectiveness
Must have experience managing a diverse staff of both full-time, part-time, and seasonal employees in multiple locations
Travel outside of the local market
JOB KNOWLEDGE, SKILLS, AND ABILITIES:
Experience in implementing multi-unit, sales, operational, and personnel strategies
Experience in a multi-unit setting
Strong experience with retail finance, including P&L management
Strong written and verbal communication skills
Proven ability to build and foster a diverse, inclusive workplace
Demonstrated ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior
Proven ability to manage employee development in a manner that is deliberate and strategic to move employees through the organization
Ability to hold self and team accountable
Proven ability to inspire and lead organizational change
Effective communicator who connects to all audiences
The salary range for this position is $110,000-$140,000/year, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.
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