SERVICE GREETER

Service Greeter

Service Greeter must be available to work Monday through Friday from 7:00 am to 6:00 pm and Saturday from 7:30 am to 4:00 pm. The Service Greeter is expected to work at least 40 hours per week and is non-exempt from overtime.

The Service Greeter is responsible for greeting customers at the service drive, transporting customers and their vehicles, and maintaining the presentable state of the service drive.

Customer Service

Greet customers as they enter the service drive

Transport customer and customer vehicles to and from the dealership

Prepare fluid samples for customers

Operation of motor vehicles

Take possession of customer vehicle to park until vehicle is serviced

Drives vehicle to customer after service is completed

Reposition vehicles on lot for best access

Maintains presentable state of service drive

Gather and empty trash

Clean service drive by sweeping and/or mopping

Other general maintenance of service drive

Qualifications and requirements:

Experience

None necessary

Education / Certifications

High School Diploma or equivalent required

Certifications / Licensures

Valid Driver's License with acceptable Motor Vehicle Record as outlined by company policy

Skills

Excellent communication skills

Ability to work well with personnel and vendors

Ability to resolve problems

Active listening and speaking skills

Ability to prioritize and organizetime management skills

Operates all types of automobile including manual transmission (stick shift)

Flexible to change in a fast-paced, dynamic environment

Professional appearance

Work Environment & Physical Requirements

Very frequent driving of motor vehicle

Occasional bending, squatting, and reaching

Occasional use of hand dexterity

Constant use of vision and hearing

Frequent loud noise

Very frequent fumes and odors

Occasional outdoor work environment (including wet conditions and variation in temperature)

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is related or a logical assignment to the position.

I understand this Job Description does not constitute an employment agreement between the employer and employee and does not eliminate the employment-at-will agreement. In addition, I understand this job description is subject to change as the needs of the employer and requirements of the job change.