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NovaTech
Alpharetta, GA, United States
Novatech is The Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career
Job Source: NovaTechCBRE
Alpharetta, GA, United States
Sr. Operations Manager (IT) - Data Center Job ID 160025 Posted 26-Mar-2024 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Property Management Location(s) Alpharetta - Georgia - United States of America, Atlanta - Georgia - United States of America **Job Responsibilities:** This position supervises and man
Job Source: CBREWEG Electric Corp.
Duluth, GA, United States
Business Development Manager - Data Centers Department: Sales Location: Duluth, GA About the role: WEG Electric Corp. has a great opportunity for a Business Development Manager to join our team. This role is responsible for promoting the WEG brand and product range to Data Center, crypto mining, and chip manufacturing applications and to get WE
Job Source: WEG Electric Corp.WEG
Duluth, GA, United States
About the role: WEG Electric Corp. has a great opportunity for a Business Development Manager to join our team. This role is responsible for promoting the WEG brand and product range to Data Center, crypto mining, and chip manufacturing applications and to get WEG in the respective Approved Vendor List of relevant end users, EPCs, specifying engin
Job Source: WEGExcell
Alpharetta, GA, United States
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eX cell team. Our global client is looking for a strong Data Center Technician to work onsite covering one of the various overnight s
Job Source: ExcellCompuCom
Alpharetta
At **e** **X** **cell** **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join **e** **X** **cell** **!** Our global client is looking for a strong **Data Center Technician** to work the day shift **onsite** at their world-class dat
Job Source: CompuComMicrosoft Corporation
Atlanta
As a Microsoft Data Center Technician (DCT), you will demonstrate experience in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will p
Job Source: Microsoft CorporationCompuCom
Alpharetta
At **e** **X** **cell** , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Our global client is looking for a strong **Data Center Technician** to work **onsite** at their world-class data center in Alpharetta, GA. This **Technician** will work the hours of 9am to 5:30pm
Job Source: CompuComAlpharetta, GA, United States
Novatech is The Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.
Imagine working for a company that celebrates innovation, teamwork, and growth. Novatech has been honored as an industry leader, a "Best and Brightest Company to work for," and we just keep getting better! Bring your talents to Novatech and immerse yourself in a company that provides great benefits, professional development, and a passionate team of co-workers!
Novatech has an exciting opportunity for you as a Data Center Manager in our Atlanta/Alpharetta office.
Responsibilities include but are not limited to:
Manage the performance and operability of the corporate and client hosted data centers.
Troubleshoot and solve networking, router, firewall, and infrastructure issues.
Manage Fortinet, SonicWALL, VPN, VLAN, and Switching topologies.
Manage server hosts, storage UPS, Racking, and cable management.
Document technology and topologies within the data center
Run data collection tools.
Perform manual data collection and network observations.
Update systems and report gaps to supervisors.
Assist in the creation and execution of project plans.
Assist with and/or advise technical services department with level 3 support needs.
Maintain training and certification goals.
Documentation and detail specialist.
Engagement of tickets based on severity.
Proper customer communication for work approval.
Maintain security and privacy levels regarding customer data and corporate policies.
Update assigned tickets daily.
Enter accurate and detailed notes in tickets.
Verify Correct Status and Agreement.
Verify correct problem type and sub type.
Update Internal communication fields.
Communicate with customers regularly and often.
Follow up/return all emails and voicemails daily.
Close tickets only when the customer confirms complete.
Understand and follow escalation paths.
Maintain reasonable time objectives in the troubleshooting.
Communicate with Team Leaders prior to escalations.
Communicate to the user that the ticket has been escalated.
Document new findings and update existing configurations.
Completing tasks against deadlines.
Maintain SLA goals.
Alert Management to any issues both internal and client facing.
Novatech provides great benefits, competitive compensation, a positive upbeat culture, and ongoing professional development for your career.
Market competitive salary based upon experience
Mileage reimbursement program
Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
401(k) plan with matching company contribution
Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave
Novatech, Inc. provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law.
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Email Alert for Data Center Manager jobs in Alpharetta, GA, United States
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