Insurance Customer Service Representative
Bloomington, IN, United States
Benefits:
401(k) matching
Hazen Insurance Agency LLC is a locally-owned and operated insurance agency committed to providing personalized service and tailored insurance solutions to our clients. With a focus on building long-lasting relationships, we strive to exceed customer expectations and ensure their peace of mind by offering comprehensive insurance coverage and exceptional customer service.
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering outstanding service to our clients by addressing their inquiries, providing insurance product information, processing policy changes, and resolving any issues or concerns they may have.
The ideal candidate will have a strong background in customer service, excellent communication skills, and passion for helping others.
Responsibilities:
Serve as Primary Point of Contact
Respond promptly to client requests
Assist clients with policy changes
Process new policy applications
Collaborate with insurance professionals
Handle customer complaints
Maintain accurate client records
Stay informed about industry standards
Qualifications:
High school diploma or equivalent
Previous experience in customer service
Excellent communication skills
Strong interpersonal skills
Detail-Oriented with strong organizational skills
Proficiency in Microsoft Office
Ability to work independently
Commitment to providing high customer service
Benefits:
Competitive Salary
Retirement Savings plan with company match
Paid time off and holidays.
Opportunities for professional advancement
How to Apply:
Please submit your resume and cover letter outlining your qualifications and interest in the position. We look forward to reviewing your application and considering you for this exciting opportunity to join our team at Hazen Insurance Agency.