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St. David's South Austin Medical Center
Cedar Park, TX, United States
Description Introduction Do you have the career opportunities as a(an) Patient Care Technician you want with your current employer? We have an exciting opportunity for you to join St. David's South Austin Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits St. David's South Austin Medic
Job Source: St. David's South Austin Medical CenterSt. David's South Austin Medical Center
Pflugerville, TX, United States
Description Introduction Do you have the career opportunities as a(an) Patient Care Technician you want with your current employer? We have an exciting opportunity for you to join St. David's South Austin Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits St. David's South Austin Medic
Job Source: St. David's South Austin Medical CenterDaVita
Cedar Park, TX, United States
1720 E Whitestone Blvd, Cedar Park, Texas, 78613, United States of America DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to
Job Source: DaVitaDaVita
Pflugerville, TX, United States
2606 W Pecan StBldg 3, Pflugerville, Texas, 78660-1917, United States of America DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desi
Job Source: DaVitaDaVita
Austin, TX, United States
6114 S 1st Street, Austin, Texas, 78745, United States of America DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver c
Job Source: DaVitaSt. David's South Austin Medical Center
Austin, TX, United States
Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Care Technician opening with St. David's South Austin Medical Center today and find out what it truly means to be a part of the HCA Healthcare team. Benefits St. David's South Austin Medical Center, offer
Job Source: St. David's South Austin Medical CenterHCA
Austin, TX, United States
Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Care Technician opening with St. David's South Austin Medical Center today and find out what it truly means to be a part of the HCA Healthcare team. Benefits St. David's South Austin Medical Center, offers a total rew
Job Source: HCAFresenius Medical Care
Austin, TX, United States
Training Provided EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care No
Job Source: Fresenius Medical CareAustin, TX, United States
Overview:
The Patient Care Technician provides potential patients with information about Transcranial Magnetic Stimulation (TMS), a non-drug therapy to treat patients with depression disorder. This role is required to provide excellent, friendly customer service throughout all aspects of patient contact. The candidate will assist in managing the front desk process from check in to check out.
In addition, this role will also include responsibilities for all administrative aspects of TMS treatments, including scheduling, tracking insurance authorizations, administering psychiatric rating scales, and patient charting.
Responsibilities:
Collect Co-insurance/Co-pays from patients.
Accurately maintain schedules, patients, and insurance information.
Answer multiple phone lines and respond to email inquiries from prospective patients.
Possess thorough knowledge of each physicians services, requirements, and approaches.
Scan medical documents into Electronic Medical Records software.
Adheres to all HIPAA and confidentiality requirements.
Administer TMS treatments according to specific physician protocols. Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
Administer psychiatric rating scales and counsel patients on completion of scales.
Record session notes, track insurance authorizations, and schedule patient visits using EMR and medical scheduling software.
Communicate with a team of certified TMS psychiatrists who oversee patient treatment.
Qualifications:
Ability to deliver superior customer service to all potential patients. Strong customer service skills and exceptional phone presence are a must.
Experience working front desk in medical office required.
Proficient with Microsoft Word and Excel, strong computer and data entry skills required.
Excellent written, verbal and follow up skills required.
Excellent communication skills and ability to work well with a team.
Ability to interact with potential patients, clinic staff, physicians, and departments in a professional manner.
Ability to multi-task with high degree of attention to detail and bring tasks to completion.
Must maintain professional appearance and demeanor and interface well with patients in a mental-health setting.
Must respect and adhere to office guidelines and use good judgment regarding patient confidentiality.
Successful completion of TMS Certification (training and certification provided during the initial period of employment).
Experience working with patients who are suffering from anxiety and depression preferred.
An Associates or bachelors degree preferred, but candidates with patient care experience will be strongly considered.
Pay range: $21 to $24 per hour.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. The employee may be eligible for bonuses and other forms of compensation.
Email Alert for Patient Care Technician jobs in Austin, TX, United States
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