Parking Ambassador

Columbus, OH, United States

for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);

for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and

for “retargeting” or similar advertising or commercial purposes, such as:

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

Join our team and get access to some of the hottest events of the year! Work alongside other rock stars as we create an unforgettable experience for our guests! When joining our team, you will also gain access to DAY ONE medical, dental, vision benefits alongside a whole slew of voluntary benefits such as disability, accident, pre-paid legal, critical illness, company matched 401k and so much more. Did I mention, FREE DOWNTOWN PARKING and FREE EMPLOYEE MEALS each shift? Vacation, Sick, Holiday, and Personal Days too! Let’s not forget our completely awesome employee events each year!

*Some benefits may only be available in a full-time status, but lots of perks for part-time team members too!

ASM Global, the forefront leader in privately managed public assembly venues, welcomes you to an exciting opportunity at the Greater Columbus Convention Center! We are currently seeking a dynamic Parking Ambassador to join our team. As a Parking Ambassador, you'll play a vital role in our daily operations, assisting with transactions (limited cash) and ensuring a seamless parking experience for our customers . Available shifts fall between 3pm and midnight except on Friday and Saturday when we close at 3am. If you're ready to be part of an energetic team, we want to hear from you!

Must be able to clearly read, write and communicate verbally in English.

Handle payments from parking customers, verify amounts due, provide change when necessary, issue receipts, and deposit payments securely. Responsible for reconciling sales with automated counters, and other financial controls.

Maintain meticulous and organized daily reports related to parking transactions.

Document and escalate customer complaints to the appropriate parking supervisor, ensuring a seamless resolution process.

Report any unusual incidents, accidents, or suspicious individuals to your supervisor, including license plate numbers, car descriptions, and person descriptions if needed.

Complete all maintenance and cleaning tasks outlined in checklists and as instructed by the management team. Ensure the facility remains free of dirt, dust, litter, and debris by using brooms, mops, brushes, and other tools.

Perform regular rounds to collect and dispose of trash and debris, both inside and outside the facility.

Empty all trash bins, including those in offices.

Report and address burnt-out light bulbs and equipment malfunctions.

Address and clean any spills promptly.

Submit maintenance or repair requests as needed.

Adhere to Occupational Safety and Health Administration (OSHA) rules and regulations.

Ensure cleanliness in all restrooms.

Assist team to clear snow from entrance and exit ramps and designated areas as directed by the Facility Manager, using shovels and cleaning equipment.

Maintain a tidy and organized workstation.

Maintain a neat and professional personal appearance.

Assist parking patrons on GCCC property by answering inquiries and providing information about campus activities and locations.

Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand.

Feel comfortable interacting with large groups or addressing individual guest needs.

Recognize the importance of providing exceptional customer service and understand that "The Magic is in the Details."

Perform any other duties as assigned.

Knowledge:

Strong numerical aptitude and the ability to communicate diplomatically with patrons, supervisors, managers, and directors on GCCC property.

Exceptional interpersonal skills and the ability to interact effectively with diverse individuals, including co-workers, customers, vendors, and visitors.

Ability to work collaboratively as part of a team.

Physical requirements:

Frequent standing, walking, or talking; Ability to stand for extended periods while working rotating shifts; Ability to lift up to 20lbs.

Environmental conditions include indoor and outdoor settings with exposure to noise, heat, rain, and cold.

Be part of our vibrant team, and together, we'll create experiences that shine in the memories of our guests. If you're ready to take center stage, apply now and embark on an exciting journey with us!

ASM - Greater Columbus Convention Center

400 N High Street

PHONE: 614-827-2608

FAX: 614-827-2537

ASM Global is an equal opportunity employer. It is the policy of ASM Global to prohibit discrimination and harassment of any type and to afford equal employment opportunities to Team Members and applicants, without regard to race, color, religion, sex, national origin, ancestry, age, disability, genetic information, gender identity, gender expression, veteran status, pregnancy, parental status, sexual orientation, military status, protected veteran status, or any other protected class. ASM Global will take action to employ, advance in employment and treat qualified Veterans and disabled Veterans without discrimination in all employment practices.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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