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Business Intelligence Director

Phoenix, AZ, United States

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Directs or manages the day to day functions within the BI team. Identifies gaps and develops strategies in support of the company's vision. Responsible for mentoring and developing employees. Builds team to successfully execute goals and strategy of the division. Responsible for establishing the BI/reporting strategy and roadmap for key business channel within First American. Work with leadership team to define business metrics, drive reporting requirements and guide implementation of the overall reporting strategy.

How You'll Contribute

Implements goals, objectives and work standards for the department.

Contributes to the overall quality of the department by developing and coordinating with work teams and by reviewing, recommending, and implementing improved policies and procedures.

Directs the selection of staff and provides for their training and professional development to maintain effective morale, productivity and discipline.

Leads data collection and analyses for market sizing, competitive intelligence by partnering with division business development.

Leads initiatives to design and build reporting tools, information dashboards, data generators, and other end-user information portals or resources.

Advises business groups by providing technical and strategic reports that identify and address business issues and opportunities.

Ensures that policies and procedures align with corporate vision.

Build strong business relationships with internal customers and suppliers in order to drive efficiency and prioritization of efforts that align with channel and company goals.

Work with channel executives to guide and prioritize business requirements.

What You'll Bring Bachelor's Degree or equivalent combination of education and experience.

3-5 years of progressive management experience.

8+ years related experience in BI/reporting, data analysis, and/or financial analysis.

Demonstrated successful track record of design, development, and completion of complex reporting initiative.

Strong analytical and conceptual skills, including experience with problem/issue definition and identifying and executing analytical approaches to examining a wide range of strategic questions.

Excellent quantitative and qualitative business research and analysis skills, ability to understand and analyze strategic and financial data, and experience synthesizing results from various analyses (e.g. customer needs, competitive positioning) to support strategy formation.

Strong conceptual knowledge of databases and reporting tools required. Experience querying databases and writing reports preferred.

Ability to plan, organize, and follow- through on project assignments under time pressure and tight deadlines.

Ability to positively influence others. Cross-functional team player. Able to thrive in a collaborative environment.

Excellent verbal and written communication skills.

Strong business acumen, leadership and initiative.

Real estate/Title industry experience preferred.

High business ethics and adhere to First American Corporation's and department's compliance and security policies, practices, and procedures in the performance of the role.

Must be proficient in Excel, PowerPoint and Word.

Salary Range

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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