Client Relationship Manager

Austin, TX, United States

Join the Origis Energy Team!

Origis Energy is accelerating the transition to a carbon-free future by Reimagining ZeroSM. As one of America's leading renewable energy and decarbonization solution platforms, the company continues to expand and reimagine its contribution to the world's net-zero goals. Origis Energy puts customers first to deploy a wide range of sustainable solutions for grid power generation and performance, clean hydrogen and long-term operation of solar, energy storage and clean hydrogen plants across the U.S. Founded in 2008, Origis Energy is headquartered in Miami, FL.

The Origis team,regarded as one of the leading developers in the U.S., is committed to living five core values in all interactions both with each other and external stakeholders:

Solve for Tomorrow. A role with Origis Energy puts you at the forefront of the transition to clean energy. Are you ready to bring new ideas? Do you exist to find solutions? That's how we revolutionize energy and build a carbon-free future - through unmatched service and relentless innovation.

Rise Together. To succeed here, you'll collaborate with others and work as one team, across various teams includingsolar and energy storage development, financing, engineering, procurement and construction (EPC) and operations, maintenance and asset management. Are you open to diverse perspectives and prepared to work seamlessly across disciplines to reach our collective goals?

Perform at Peak. We're seeking team members who bring authentic energy and passion to every task. How can you use your natural strengths, genuine optimism and intelligence to make your greatest contributions to Origis?

Inspire & Grow. The Origis team is comprised of knowledgeable, passionate solar and energy storage experts who bring deep expertise and solution-driven thinking to clients. A successful Origis team member encourages others and sets a high bar for growth. We have a culture of continuous improvement because each team member takes the role of both learner and mentor.

Be Resilient. The spirit in which we tackle the energy challenges and objectives of our clients means we consistently stretch for the extra mile. We all take initiative and remain adaptable, overcoming obstacles by prioritizing respect.

Position Description:

Origis Services is looking for an experienced Client Relationship Manager who will be responsible for comprehensive management of key O&M customer accounts; duties include communication, monitoring and tracking activities while being the point of contact for a portfolio of the company's O&M customers.

Key Responsibilities:

Develop and maintain strong relationships with key clients with a thorough understanding of the customer's strategy, priorities, and organization

Identify opportunities for growth and expansion within existing client base

Collaborate with internal teams to develop customized solutions for clients

Maintain regular communication and quarterly business reviews to ensure satisfaction of service and address issues

Develop strategy for improved customer value and increased level of service

Ensure that all contractual obligations are being met

Implements and improves processes as needed to facilitate increased levels of service

Establish best practices and implement process for streamlining invoicing

Track and process billables, resolve disputes on invoices, etc.

Identify areas of concern in the project portfolio and strategize to solve issues

Develop and participate in change management for continuous development of standard operating procedures

Provide regular reports and updates to management on account status and progress

Preferred Qualifications: Minimum of 1-2 years of experience in the energy industry with preference for solar experience

Cross-Functional project management experience is preferred

Proven track record of managing multiple accounts

Competence in Microsoft products (SharePoint, Excel, PowerPoint, Word), SAP, and Salesforce

Knowledge of basic accounting principles and practices

Strong interpersonal and communication skills - able to present and communicate internally and externally

Ability to help build and strengthen an organization, building structure over time

Travel : Up to 20% as needed

Job level: Manager - no direct reports

Origis Energy is an Equal Opportunity Employer (EOC). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We embrace and encourage our employees' differences as that is what makes our employees unique. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. More information is available here.

Request for Support or Accommodations: As part of our effort to provide equal opportunity to qualified disabled veterans and individuals with disabilities, we are happy to offer support and special accommodations in order for you to successfully reach us with your interest. Please reach out to us at [email protected] if you would like to request help with your application.