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TEKsystems
New York
This is for the Evening Shift Service Desk, shift times go as follows: Sunday through Thursday 4PM - Midnight Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health Syst
Job Source: TEKsystemsTEKsystems
New York, NY, United States
This is for the Evening Shift Service Desk, shift times go as follows: Sunday through Thursday 4PM - Midnight Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health
Job Source: TEKsystemsConstructive Partnerships Unlimited
Staten Island, NY, United States
Evening Shift Supervisor Department Program Unit 1 - Staten Island Type of Position Full time Search Location(s) Staten Island, NY Apply Now (https://phe.tbe.taleo.net/phe03/ats/careers/v2/applyRequisition?org=CPOFNYS&cws=37&rid=3985) Job Brief Responsible for assisting the Residential Coordinator in the care, safety and well-being of persons recei
Job Source: Constructive Partnerships UnlimitedConstructive Partnerships Unlimited
Bronx, NY, United States
Evening Shift Supervisor Department Program Unit 3 - Bronx Type of Position Full time Search Location(s) Bronx, NY Apply Now (https://phe.tbe.taleo.net/phe03/ats/careers/v2/applyRequisition?org=CPOFNYS&cws=37&rid=5991) Job Brief Responsible for assisting the Residential Coordinator in the care, safety and well-being of persons receiving services li
Job Source: Constructive Partnerships UnlimitedTandym Group
Jamaica, NY, United States
A health services organization in New York City is currently seeking a Licensed Practical Nurse (LPN) to join their growing Evening shift at one of their nursing homes in Queens. About the Opportunity: Assignment Length: Ongoing Shift: Evenings Schedule: 4 to 5 shifts per week Hours: 2:30pm to 10:30pm Responsibilities: The Licensed Practical
Job Source: Tandym GroupLKQ Corporation
Kearny
LKQ Corporation - 40 Western Rd. [Material Handler / Freight Handler] As a Warehouse Worker at LKQ Corporation, you'll: Load, unload, pick, put away, consolidate, stack and stage products and materials; Follow specific work instructions and best practices to safely and accurately complete daily work assignments; Record receipts to appropriate forms
Job Source: LKQ CorporationBarrett Steel
Newark, NJ, United States
Warehouse Operative - Evening Shift Newark Warehouse Full time Full time From Henry Barrett starting the business in 1866, Barrett Steel has provided over 150 years of a hands-on customer service approach, a mindset that sets us apart from our competitors. A leading steel stock holding business, Barrett Steel has 43 companies within the group emplo
Job Source: Barrett SteelMountainside Nursing Home
Mountainside, NJ, United States
Mountainside Nursing Home - Mountainside Nursing and Rehab located in Mountainside, New Jersey, a quality skilled nursing facility, offers short and long-term nursing and rehabilitation care. v 3-11 Nursing Supervisor Full Time We are currently seeking an RN supervisor to join our team at Lakeland Health Care Center. Duties/Responsibilities
Job Source: Mountainside Nursing HomeNew York
Description:
One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users (Doctors, nurses, medical technicians and corporate employees), promote and escalate problems, incidents and requested action items. The client is looking for someone that they can train to become a level 2/3 systems analyst as well as train them on the various clinical/business applications.
In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution:
• Receive, prioritize, document and actively resolve end user requests
• Answer calls or e-mail contacts within the required service level time frame
• Triage requests to ensure accurate transfers and escalation
• Track open tickets and monitor ticket progress and close ticket items when problems are resolved
• Follow escalation an paging procedures
Provide support and service to end users, seeking to resolve as many calls as possible at level 1
• Provide support for issues related to password resets, MS Office, Windows, security access to printers, printer queues and business/clinical applications.
• Identify problems for submission to problem management process
Skills:
Service Desk, Help Desk, Helpdesk, Support, Troubleshooting, Customer service, Windows, Technical support, Desktop, Servicenow, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification, Help desk, Help desk support
Top Skills Details:
Service Desk, Help Desk, Helpdesk,Support,Troubleshooting,Customer service,Windows,Technical support,Desktop,Servicenow
Additional Skills & Qualifications:
Customer service, Strong work ethic and ability to multi task. Type above 40 words per minute, utilize om/typing-test/english to test potential candidates.
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Email Alert for Evening Shift Service Desk_ jobs in New York
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