Field Service Engineer III_

Waukesha

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

**Position Summary**

The field service engineer is a hybrid position responsible for both system process startup and control system design. System process startup consists of providing semi-complex to complex product support to customers both in the field on job sites and remotely via telephone and email for the Biological Systems product lines. Control system design consists of creating schematics, panel layouts, PLC and HMI programs for a wide variety of water treatment control systems. The position reports to the Electrical Controls Team supervisor and works closely with various teams, including product/technology management, sales support, order execution, R&D, etc. The position requires a good working knowledge of the product line, control systems and the ability to process and interpret complex and not well defined issues and challenges related to biological and physical-chemical wastewater and water treatment.

**What we can offer you**

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:

+ Health, Dental, and Vision insurance available on your 1st day of employment

+ Generous retirement saving plan

+ Self-managed time off

+ Career progression and development plans

+ Company wellness, rewards and recognition, and employee discount programs

**System Process Startup Responsibilities**

+ On-site process start-up and operations leadership and support for full scale installations and pilot studies for product line selling efforts

+ Perform process and controls training for customers

+ Perform analytical testing on water and wastewater samples and evaluate results for process adjustments and improvements

+ Data analysis and process troubleshooting both on-site and remotely

+ Assess and resolve process, instrumentation, electrical, and mechanical issues in the field

+ Provide written and verbal summaries of work activities to customer and internal team

+ Identify, coordinate, and engage with other functional teams to complete assignments

+ Support product development and improvement initiatives and share lessons learned in the field to assist in product improvement

+ Compile data and write summary reports of pilot and research activities

**Control System Design Responsibilities**

+ Work closely with Sales Engineer, Project Manager and Project Engineer in the creation and customization of water/wastewater products and systems

+ Ensure all engineering and design tasks are completed on time and on budget while upholding the highest quality along with meeting customer technical requirements

+ Conduct factory testing of controls and automation systems, travel to customer locations for field testing, troubleshoot systems remotely working with field engineers

+ Design controls and automation systems, including motor control panels, PLC and instrument panels, while applying knowledge of NEC, UL and CE standards

+ Write PLC and HMI programs using Allen Bradley, Siemens, Modicon and GE PLC and HMIs, and configure communication protocols for PLC, including Ethernet IP and Modbus

+ Write instruction manuals for controls and automation systems

The position requires good communication and organizational skills and the ability to take initiative to find solutions while working with diverse external groups and internally across departments and teams.

**Position Requirements**

Required Skills:

+ Minimum of 5+ years experience working with products and technologies in the wastewater industry.

+ BS or MS in Engineering: Civil, Chemical, Environmental, Electrical or Mechanical

+ Strong verbal and written communication skills.

+ Must have the ability to work well with others with minimal supervision.

+ Ability to travel up to 30-40% domestically and internationally.

+ Mechanical aptitude and ability to assess and respond to issues as they arise.

Preferred Skills:

+ Experience with process equipment, instrumentation, and controls.

+ Knowledge of the product line or closely related products is highly desirable.

+ Experience with Biological Treatment Design

+ Experience with Physical/Chemical Water Treatment Design

+ Experience 2D and 3D CAD design

+ Experience with PLC and HMI programming

+ Strong Excel Skills

Salary range:

$70,500.00 - $126,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation