Customer Service Representative
Indianapolis, IN, United States
What You Will Receive
Please be aware this job is not remote you would need to report to the office in Speedway every day
Earn competitive pay depending on your skills, experience and availability
Work during traditional business hours M-F 8-5 No Weekends
Professional small office with a friendly touch
Paid training on working software
Business casual attire atmosphere
Paid vacation, paid personal days for family needs and holidays.
Owner very flexable to suit candidates needs
Very small two person office does not provide insurance
Bonus potential based on performance
Advancement potential to assistant office manager, office manager and general manager
Yearly pay increases
Responsibilities
Dedication to excellent customer service
Able to manage small business details while working independently
Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
Experience handling projects to completion
Ability to multi-task in a high stress environment
Qualifications
Strong telephone and written communication skills.
Strong Computer skills
Outgoing personality; enjoys working with people
Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
(1+) years experience working in a Call Center or Customer Service Role preferred
Knowledge of home repair and light remodeling a plus
Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business.
We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team.
If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of