IT Administrator

Description At SPL, the work you do matters. Our teams provide trusted energy and environmental testing and measurement solutions that protect communities, support critical infrastructure, and safeguard the environment. With a nationwide footprint and opportunities for growth across multiple locations and disciplines, SPL is a place where you can build a career while making a real-world impact.

We're seeking a hands-on, solutions-focused IT Administrator to join our team in Conroe, TX .

In this role, you’ll help keep SPL’s technology environment secure, reliable, and running smoothly. You’ll provide day-to-day technical support, configure and maintain end-user devices and systems, support Microsoft and Windows environments, assist with networking and cloud infrastructure, and contribute to IT upgrades, deployments, and other technology projects. You’ll work directly with employees, internal teams, and vendors to troubleshoot issues and deliver responsive, practical solutions.

The ideal candidate is technically curious, customer-focused, organized, and comfortable troubleshooting across hardware, software, systems, and basic network environments while continuing to build broader systems administration experience.

What You'll Do Serve as a primary point of contact for technical support requests and service desk tickets

Configure, deploy, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and peripheral equipment

Install, update, and support operating systems, software applications, Windows-based systems, Microsoft 365, and Active Directory environments

Administer user accounts, access permissions, and routine system configurations in accordance with established security standards

Support cloud platforms, virtual infrastructure, and foundational networking tasks, including IP configuration, cabling, and patch panel support

Monitor system performance, availability, reliability, and security and help identify and resolve technical issues

Participate in hardware and software upgrades, deployments, migrations, and other IT projects

Track and manage IT assets, equipment, inventory, and related documentation

Support end-user training and create technical documentation, procedures, and knowledge base materials

Collaborate with internal teams and external vendors to support technology solutions and continuous improvement initiatives

Support cybersecurity incident response, malware prevention, remediation activities, and compliance with information security standards

Perform other duties as assigned

Requirements What We’re Looking For Associate’s degree in IT, Computer Science, Network Administration, or related field required; equivalent experience/certifications may be considered

Relevant industry certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications preferred

1+ years of experience in IT support, systems administration, or a related technical environment

Demonstrated hands-on experience supporting Windows 10/11, Windows Server, Active Directory, Group Policy, and Microsoft 365

Foundational knowledge of cloud platforms, networking, and cybersecurity, including Azure or AWS, TCP/IP, DHCP, DNS, VPNs, and VLANs

Experience using system monitoring, diagnostic, and performance-analysis tools to troubleshoot technical issues

Strong problem-solving, communication, customer service, organization, and follow-through skills, with the ability to manage multiple priorities

Work Schedule & Travel Full-time, hybrid position

Ability to work outside scheduled hours, including evenings and occasional on-call support, as needed

Local and regional travel required up to 20% as required based on business needs

What We Offer Competitive compensation

Medical, dental, and vision coverage

401(k) with company match

Employer-paid life, AD&D, and disability insurance

Paid time off, sick leave, parental leave and paid holidays

Employee Assistance Program (EAP)

Tuition reimbursement and professional development support

Our Commitment to Diversity and Inclusion SPL is an equal opportunity employer committed to creating an inclusive workplace. Employment decisions are based on qualifications, merit, and business needs without regard to any characteristic protected by law. Reasonable accommodations are available to applicants and employees with disabilities or sincerely held religious beliefs. Please let us know if you need assistance or an accommodation during the application process.

Visa Sponsorship At this time, SPL is unable to offer visa sponsorship for this position. We appreciate your interest and encourage you to explore other opportunities with SPL that may be a fit in the future.

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