Business Analyst/ Warehouse Consultant: RF-SMART for NetSuite
Jacksonville, FL, United States
Business Analyst/Warehouse Consultant; RF-SMART for NetSuite
US East Office (Jacksonville, FL), US West (Highlands Ranch, CO) or Distributed (Remote)
We exist to transform our customers and change lives.
Summary
The BA/Warehouse Consultant will be responsible for the design, training, configuration, testing and supporting the post implementation of the RF-SMART data collection software application for the NetSuite ERP system. With a broad understanding of general warehouse operations, best practices and business processes, the consultant leads the Post Go Live effort directly for customers.
Essential Duties And Responsibilities
Areas of concentration will be receiving, inventory control, picking and light production
Deliver detailed warehouse data collection solutions using RF-SMART for the NetSuite ERP application
Assist customer with application design, setup, testing and training
Advise customers on best practices in the areas of warehouse setup, receiving and shipping
Be the main point of contact for key customers
Work effectively with staff members and executives at all levels within customer organizations
Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions
Communicate suggested enhancements to development team
Install and test customer approved enhancements made to the base application
Troubleshoot and address reported issues from Customers either through NetSuite ERP or through the RF-SMART data collection software
Monitor shared email address and take action on Customer requests
Education And Experience
Bachelor degree in a supply chain related discipline or equivalent work experience
Warehouse operational experience desirable
Working knowledge of an ERP supply chain or warehouse management software solution desirable
Experience with NetSuite would be an advantage
Good written and verbal communication skills
Excellent presentation skills (Web Demo experience desirable)
Ability to setup data in the NetSuite ERP for testing of the RF-SMART data collection system
Self-motivated with ability to work on multiple projects independently
Occasional travel may be required up to 30%
General Information
The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.
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