District Manager

Memphis, TN, United States

Grow as We Grow and Take Your Career to New Heights!

Valet Living Doorstep is the standard-setting waste and recycling collection amenity that adds value and convenience to more than 1.8 million apartment homes across 40 states.

As a District Manager, you will be responsible for managing the total service delivery for 20 – 30+ apartment communities and providing direction and oversight for 15-30+ associates (Service Valets) within an assigned district. In this role, you will report to the Operations Manager and will work to ensure client satisfaction through management of a part-time workforce responsible for trash and recycling collection on assigned properties.

Salary range: $55,000 - $60,000

Bonus: target bonus is 10% of annual salary (divided and paid out quarterly)

Company Vehicle Provided

The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above.

Schedule: The typical schedule is Sunday through Thursday from 4 PM to 12 AM, coinciding with our peak client service hours. Our client needs vary, so please connect with our recruiter/operations leader to determine your ability to accommodate the scheduling needs of the specific communities.

Work environment : You will work from both a home office and in-field (community properties), as necessary

Daily Operations

Essential job duties include:

Provide on-call support to associates (Service Valets)

Responsible for onboarding and training part-time associates (Service Valets)

Responsible for ensuring daily and nightly completion of resident doorstep trash/recycle pick-up for assigned properties

Inspect properties regularly for resident and Service Valet compliance

Responsible for creating and managing schedules for part-time workforce and reviewing/approving timecards

Performs other duties as assigned

Organizational Activities

Comply with, promote, and train associates on all safety policies and procedures. Report all safety incidents in a thorough and timely manner

Attend team meetings virtually, in person, or off-site when needed

Act in accordance with organizational and quality standards

Discuss associate’s development needs and subsequently facilitate appropriate support, coaching and/or training opportunities

Assist with property launches (container distribution)

Qualifications

High school diploma or GED equivalent

Multi-location management experience of dispersed workforce

Customer service and prior people management experience (preferred in a part-time workforce)

Proficiency in MS Word, Outlook, Excel & Power Point

Knowledge of basic employment law, customer service fundamentals, and leadership/management principles

Unwavering work ethic, integrity, and sense of accountability

Ability to manage stress and adapt to changing environment, comfortable with complexity

Ability to perform effectively in environments with frequent workload changes and competing demands

Effectively communicate with others both verbally and written

Build effective teams, hold self/others accountable

Able to work with cross-functional teams within the organization

Ability to prioritize tasks based on clients’ needs (immediate response to client concerns

Physical Requirements And Special Conditions Of Employment

This position requires that you can lift and/or carry up to of 50lbs, walk distances of the property including up/down stairs, bend at waist and/or knees and lift arms at/over shoulder

Valid driver’s license and ability to operate company vehicle in a manner consistent with local and state rules and regulations and company policy

Ability to work outdoors and be exposed to hot and cold temperatures

Our full-time associates are provided with the following comprehensive, flexible benefits:

Health coverage for you and your family through medical, dental, vision plans

Pet insurance plan options

Tax advantages through healthcare savings and flexible spending accounts

Financial protection through disability, life, accidental death & dismemberment, and business travel insurance

401k plan

Paid time off program

Support for continued education through tuition reimbursement

Referral bonus program

Associate and family assistance program

Associate discount program

Our full-time associates are provided with the following comprehensive, flexible benefits:

Health coverage for you and your family through medical, dental, vision plans

Pet insurance plan options

Tax advantages through healthcare savings and flexible spending accounts

Financial protection through disability, life, accidental death & dismemberment, and business travel insurance

401k plan

Paid time off program

Support for continued education through tuition reimbursement

Referral bonus program

Associate and family assistance program

Associate discount program

Rewards and recognition program

Are you a current Valet Living employee? If so, click here to apply.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Valet Living is committed to the full inclusion of all qualified individuals. As part of this commitment, Valet Living will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please email [email protected]

Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.

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