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Healthcare Revenue Cycle Senior Manager_

San Francisco

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com .

In Strategy & Consulting we work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.

You are:

As a Revenue Cycle Senior Manager, you are a subject matter expert in both end-to-end revenue cycle processes (patient access, health information management, billing, collections) and trends in the healthcare IT landscape. You will be at the core of shaping and delivering business transformation projects to respond to our client’s most pressing business challenges in the everchanging healthcare space. You are likely to lead a range of activities from identifying client value creation opportunities to project managing the business solution implementation, ensuring healthcare providers receive timely and accurate payments for their services, while also ensuring htat patients receive the best possible care.

The work:

Shape and Deliver Strategic Business Improvement Projects

+ Lead Revenue Cycle solutions across complex, large-scale health care providers; this includes understanding of the Revenue Cycle process and its full impact on the financials. Some solutions include comprehensive transformational initiatives for operating models, performance improvement, change management, and technology implementation support, and vendor management.

+ Provide deep revenue cycle functional expertise and best practices for electronic medical record (EMR) implementations.

+ Identify and prioritize client value creation opportunities based on research and analysis activities and an understanding of client visions, performance gaps, and needs.

+ Shape and lead the business solution implementation: define and supervise business architecture, process design and development activities, developing capabilities and performance measurements/KPIs.

+ Develop implementation plans and leading teams to execute project deliverables to schedule, budget and performance goals. Manage project financials. Assess and manage risk throughout the project lifecycle and make adjustments as needed. Ensure planned business outcomes are achieved.

+ Help clients start the process of modernizing their revenue cycle and finance functions by consulting with internal and external teams to set strategy and goals, then prioritizing your team’s workflow

+ Direct business pilots and client deployment activities.

+ Design the project’s overall communication strategy and approach to the desired change journey.

+ Manage engagement risk, project economics, deliverable content, and ensure client buy-in.

Client Relationship Development and Management

+ Manage key client stakeholder relationships and communications at all stages of the project. Facilitate complex meetings, presentations and workshops to build client commitment for the change.

+ Cultivate follow-on opportunities at clients and develop compelling business case/proposals to new business opportunities.

+ Be a trusted advisor to senior leadership.

Practice Building

+ Participate in practice-building activities (e.g., conference participation, thought leadership development, market offering development, recruiting).

+ Share your experiences in specific practice specialty areas to drive firm-recognized expertise development.

+ Provide coaching and mentoring to managers, consultants, and analyst team and practice members.

+ Encourage innovation from team members; support their ideas and career goals; provide coaching and mentoring to practitioners.

+ Grow the practice by owning the new business proposal process.

+ Work with senior leadership to contribute to project pipeline growth.

+ Stay on top of current regulations, trends, and technologies influencing revenue cycle across broad client types (e.g., hospitals, health systems, medical groups, pharmacies, durable medical equipment suppliers).

Here’s what you need:

+ Minimum of 8 years of finance and management consulting experience

+ Minimum of 8 years of healthcare provider Revenue Cycle environment experience

+ Minimum of 3 years of experience transforming revenue cycle processes to maximize realizable revenue, minimize denials and accelerate cash flow

+ Bachelor's Degree

Bonus points if:

+ You’re a pro when it comes to engagement – plus business, practice, and people development

+ Experience with EMR design and/or implementation

+ Epic specialization and/or knowledge in Epic modules

+ In-depth knowledge of healthcare operations, workflows, and regulatory requirements

+ Strong financial acumen, ability to develop budgets, forecast revenue, develop early warning signs and adapt the organization to achieve financial targets

+ Prior experience working in consultancy or consulting capacity is preferred

+ Experience with Automation, Data Visualization and Analytics in Revenue Cycle

+ Solid financial analysis and diagnosis skills

+ Very strong analytical and problem-solving skills

+ You are data fluent and have EMR technical proficiency

+ Adept at using experience and knowledge of industry, geographic and technology trends to assess and shape business solutions

+ Effective leadership and management skills with a proven ability to mobilize and energize project teams to deliver resultsStrong executive level relationship building skillsAbility to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions

+ Epic Certification

+ You’ve got an MBA after your name or another type of advanced degree

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (ccenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $131,100 to $336,900

Colorado $131,100 to $291,100

District of Columbia $139,600 to $309,900

New York $121,400 to $336,900

Maryland $121,400 to $269,500

Washington $139,600 to $309,900

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (ccenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (ccenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (ccenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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