Vice president - user experience design

Chicago, IL, United States

Your team responsibilities

We are seeking a highly experienced and innovative VP of User Experience Design to lead and manage our user experience strategy. The ideal candidate will be responsible for designing and delivering user experiences that are intuitive, engaging, and aligned with business objectives and brand. They will be responsible for leading a team of UX/UI designers and working collaboratively with digital product, marketing, and technology teams to bring functional and frictionless user journeys to life. The successful candidate will have a deep understanding of user experience design, information architecture, user research, and web development technologies.

What we offer you

At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

Wherever you are located you will find benefits that can help ensure your health and financial security. While they vary by different locations, we offer a broad range of benefits that are part of the value you receive as an MSCI employee.

Our flexible ways of working will allow you to maximize your potential, and we will empower you with the trust, accountability, and advanced technology to perform at your very best.

You'll find a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our 'Here For You' Employee Assistance Program is available for our employees globally, providing confidential emotional support, financial and legal advice free of charge.

Your key responsibilities

Develop and implement the digital user experience strategy for MSCI.com and other digital products / programs

Lead a team of user experience designers and researchers, providing guidance and mentoring to ensure that all deliverables meet the highest standards.

Collaborate with cross-functional teams to ensure that user experience design is integrated into the development process from ideation to launch.

Utilize data and analytics to continually optimize and improve the user experience across all channels.

Stay up-to-date with emerging trends and technologies in digital user experience, and make recommendations for their integration into our strategy.

Work with senior leadership to align the user experience strategy with business objectives and goals.

Manage and prioritize projects, ensuring that all deliverables are completed on time and within budget.

Develop and maintain relationships with internal stakeholders and external partners to ensure successful delivery of user experience initiatives.

Evangelize the importance of user experience design across the organization, and advocate for the needs of our users.

Your skills and experience that will help you excel

Bachelor's degree in design, human-computer interaction, or a related field

At least 10 years of leadership experience in digital user experience design.

A strong portfolio demonstrating experience designing and delivering successful digital user experiences.

Deep understanding of user-centered design principles and methodologies, and experience applying them to real-world problems.

Experience with web development programming languages such as HTML, CSS, JavaScript, Python, and Angular.

Experience with digital experience solutions/content management solutions (headless/hybrid).

Experience managing and leading teams of user experience designers and researchers.

Strong communication, presentation, and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels.

Experience working in an Agile development environment.

Strong analytical skills, with the ability to use data and analytics to inform design decisions.

Experience with a wide range of design and prototyping tools, such as Sketch, Figma, InVision, and Adobe Creative Suite.

How we'll support you

Our culture of high performance and innovation relies on our people sharing their knowledge and lifting each other up. You'll be surrounded by a collaborative, global network of talented colleagues who will support and inspire you to do the best work of your career.

We believe new and challenging experiences drive personal growth and innovation. With the right challenges, encouragement, and development support you can shape your own career experience. Career paths are multi-directional, and we encourage and support internal mobility to help you identify new opportunities to progress and take control of your future.

As a new joiner you'll be enrolled on our Global Orientation interactive learning experience to set you up for success.

Our tailored learning opportunities will enable you to acquire the skills you need at your own pace, choosing between the courses and certifications best suited to you. Our Learning@MSCI platform coupled with access to LinkedIn Learning Pro will provide you with all the resources you need to accelerate your professional growth.

At MSCI we act in ways that encourage respect for all voices, ensuring that everyone can be themselves and feel like they are a part of the company. We are intentional about ensuring that everyone is treated fairly and supported with equal opportunities to succeed.

We have eight MSCI Employee Resource Groups: All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.

About MSCI

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

To learn about life at MSCI visit careers.msci.com, follow us on LinkedIn and Glassdoor or join our Talent Community.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [email protected] and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on our careers site.

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