Customer Service Representative
Atlanta, GA, United States
Apply Today - Gain Access to Immediate Employment Opportunities!
Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally.
Why Abacus?
Competitive Pay Rates
Excellent Culture
Meaningful Employment
Potential for Growth
When you apply, your experience may be considered across business verticals: Abacus Staffing - Multi-Client General Staffing
Abacus Solution Group - Professional Placement
Harrison Richard Group - Accounting & Finance
Abacus Security Services
Employment opportunities include a wide range of placement options: project-based, temporary to permanent hire, part-time, contract-basis, direct hire and on-demand placement.
Ideal Candidate will possess: Minimum of 6 months experience in this position
Flexibility to align your experience with a broad range of assignments
Meet physical, aptitude, educational and minimum experience criteria
Job Title: Customer Service Representative (Downtown Atlanta)
Pay Rate: $15 hourWork Schedule - Monday - Friday | 8:00AM-5:00PM
Position Status: Contractor Length of Assignment: Long term/Indefinite
Start Date: January 9, 2023Job Description The Customer Service Representative will report to a Customer Service Back Office Operations Supervisor under general supervision ensuring that frontline services are meet in a timely manner. In addition, the Customer Service Representative will provide team support to the Customer Service Back Office Operations when needed for other non-phone responsibilities. The representative will be stationed at the Retail Center at the SRTA headquarters in downtown Atlanta. Job Responsibilities and Performance Standards: 1.Maintains a consistent, high quality, customer-focused orientation. • Excellent customer service for face-to-face interactions • Communicates with all Agency personnel and customers professionally when conductingbusiness and providing services. • Collaborates and confers with team members to resolve problems quickly. 2.Provide support for team when needed. • Assist with other back office non-phone duties when needed. Preferred Qualifications: The candidate must have a minimum of two years face to face customer service experience and or retail experience. The candidate must possess SRTA's core values of Integrity, Innovation, Collaboration, Customer Focused and Diversity.