Business Transformation Associate

Chicago, IL, United States

Job Description

Job Summary:

As a Business Transformation Associate within the Commercial Bank Middle Office teams, you will promote the transformation agenda for all Middle Office operations. You will help drive meaningful process improvement projects to build better efficiency within The CB Middle Office Service and On-Boarding teams. You will be responsible for scoping problems, identifying major issues and opportunities, designing solutions, and creating persuasive presentation materials to summarize findings. This role will also lead the design and development of presentations for senior leadership and key stakeholders. This role provides an opportunity to leverage your experience in financial services, consulting, technology or related discipline to promote meaningful process improvement projects and build better efficiency within our teams.

Job Responsibilities

Complete day-to-day processes related to analysis, project management and delivery of transformation initiatives

Scope problems, identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact

Conduct quantitative analysis to scope, design as well as measure performance of transformation initiatives

Work with product and tech development teams for all domains using agile methodology for client journeys and persona planning

Support roadmap for roll-out and adoption of new initiatives and capabilities across clients and employees

Design and manage team presentations to periodically update executive management, leadership and stakeholders across LOBs on roadmap, delivery milestones and change management

Develop a cohesive brand for the Transformation team through creation and management of presentation, communication and project templates to be utilized by the wider team

Required Qualifications, capabilities and skills

3+ years of experience in financial services, consulting, technology or related discipline

Experience in data analytics / data mining techniques and leveraging them to help drive transformation objectives

Experience working on transformation initiatives end-to-end, delivering business objectives through design (digital-led), systems implementation and operating model / process change

Advanced PowerPoint presentation skills and proven experience, with the ability to design, build and deliver compelling presentations that effectively communicate complex business case analysis

Strong verbal, written communications and presentation skills - ability to articulate and tell a story

Knowledge of re-engineering processes, end-to-end process mapping, diagnosing business imperatives and driving change

Knowledge of the CB businesses, products and operations

Ability to partner with other teams across the organization to achieve results

Bachelor of Science or Business Administration Degree

'Preferred qualifications, capabilities and skills:

MBA

Passion for learning new operating models, technologies, and industry trends

PMP or other Project Management Certifications

Previous marketing or communications experience

Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.

Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more

Help the community through expansive volunteer opportunities

Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

S ome travel required (10%) to visit clients and internal partners.

Please note this role is not eligible for employer immigration sponsorship.

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.

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