Automotive Service Advisor
New Orleans, LA, United States
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
Overview
We are expanding! Meineke Car Care has multiple positions open for motivated, performance driven Service Advisors. We are a local, family owned and operated 2 locations. Automotive background and experience not necessary but is strongly preferred.
We offer:
Regular schedule - No nights. Closed Sunday.
Sales Commissions
Paid Training
Employee Discount
Paid Time Off
Responsibilities / Duties
Inside Sales
Answer phones & communicate with customers on scheduling appointments and reviewing progress.
Welcome customers & check them in for service, gather information, explain the inspection process, and review pricing.
Educate customers on inspection results for their vehicles, communicate the benefits and value of any needed work
Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise
Work with parts vendors on ordering, checking in and following up on parts orders.
Complete the customer experience – review work performed, seek feedback, and schedule follow-ups, etc.
Qualifications / Skills
Excellent people and phone skills
Proactive self-starter
Ability to multi-task
Interest in automotive industry very helpful
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