Communications Manager

Charleston, WV, United States

Overview

About Public Consulting Group

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .

PCG is committed to a diverse workforce; a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.

Responsibilities

This position is in PCG’s Human Services practice area on the Aging & Disability Services (A&D) team. The A&D team works with states and providers to design, develop, refine, evaluate, and manage programs that support older adults and people with disabilities. Our mission is to help our clients improve the lives of the people they serve. The A&D team is seeking to add a skilled, team-oriented Communications Manager that will help us fulfill this mission.

The Communications Manager will help implement stakeholder outreach, communications, and marketing activities for large-scale systems transformation projects in the Health and Human Services sector. The Communications Manager will work across PCG’s functional project teams and with client staff and stakeholders to implement an effective, results-driven communication effort. This position works closely with clients and requires a creative thinker who brings a keen technical eye, excellent communications skills and a record of success managing multiple projects.

Experience with government agencies and/or health and human services organizations is preferred but not essential.

Specific Responsibilities:

Develop and implement communications strategies and stakeholder outreach plans for a wide variety of state government agency audiences, including service providers, provider associations, local governments, and people receiving services and their families

Prepare and deliver stakeholder communications collateral tailored to specific audiences, across a variety of channels including web, email, social media, and print

Coordinate project-related correspondence, surveys, and results, and report to management as appropriate

Develop materials to guide the communications process for a specific project or initiative

Write, review, and edit client-related deliverables such as reports, status updates, etc.

Collaborate with designers, other communications team members, and other consulting and functional staff to identify and implement creative solutions for clients

Manage multiple projects simultaneously, meeting deadlines and maintaining a high level of quality in deliverables

Complete additional tasks related to internal and external communication as deemed necessary

Qualifications

Minimum Qualifications

Skills:

Strong creative, strategic, and organizational skills

Excellent writing and editing skills (creative copy and technical)

Excellent verbal and written communications skills

Ability to work both in a team situation and autonomously

Experience with online survey tools (preferred)

Ability to work with colleagues and clients in virtual videoconferencing settings, including Microsoft Teams, Zoom, etc.

Required Experience:

Bachelor’s degree or relevant work experience

5 or more years of relevant work experience, including at least three years working in a communication-specific role

Knowledge of or experience with health and human services organizations and/or government agencies (preferred)

Applicants from across the US will be considered. Regular work duties are completed virtually/remote but may require infrequent travel to PCG and client sites.

This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:

be available during your set working hours.

have a safe, private, and distraction-free environment in which to complete your work, and

be able to give your full attention to the completion of your PCG job duties.

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.

We are accepting applications on an ongoing basis until filled.

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Compensation

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $70,000 - $90,000 . In addition, PCG provides a range of benefits for this role.

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employmentregarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programsare based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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Job Locations US

Posted Date 1 month ago (5/31/2024 5:10 PM)

Job ID 2024-10400

# of Openings 1

Category Consulting

Type Regular Full-Time

Practice Area Human Services

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.