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Central Garden and Pet
Dallas, TX, United States
Description Our Pet Segment is searching for a Customer Experience Associate in our Dallas, TX location. This position is responsible for providing best-in-class service to customers and business partners. Provide support for orders and credits for the assigned markets in adherence to quality standards, deadlines, and proper procedures. Assist in
Job Source: Central Garden and PetCentral Garden and Pet
Dallas, TX, United States
Our Pet Segment is searching for a Customer Experience Associate in our Dallas, TX location. This position is responsible for providing best-in-class service to customers and business partners. Provide support for orders and credits for the assigned markets in adherence to quality standards, deadlines, and proper procedures. Assist in building regi
Job Source: Central Garden and PetBooster Fuels Inc
Dallas, TX, United States
**Customer Experience Associate** at Booster Fuels Dallas, TX **About Booster** At Booster were on a mission to accelerate the transition to clean, environmentally friendly, cost effective energy by creating the first fuel agnostic energy supply chain. We believe the adoption of alternative energies is slow because of access and weve begun t
Job Source: Booster Fuels IncArchitectural Surfaces Group
Dallas
Job Description Job Description ABOUT US Architectural Surfaces has been a worldwide leader in granite, marble, quartz, tile, and soapstone supply, now in over twenty locations across the United States . Our deep industry experience and excellent reputation give us access to the finest quarries in the world, while our diverse customer base g
Job Source: Architectural Surfaces GroupArchitectural Surfaces Group
Dallas, TX, United States
Job Description Job Description ABOUT US Architectural Surfaces has been a worldwide leader in granite, marble, quartz, tile, and soapstone supply, now in over twenty locations across the United States . Our deep industry experience and excellent reputation give us access to the finest quarries in the world, while our diverse customer base g
Job Source: Architectural Surfaces GroupConduent
Dallas, TX, United States
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individua
Job Source: ConduentNokia
Dallas, TX, United States
** Customer Experience Sales Support Associate** **** New ???? CX Customer Experience Be able to blend business knowledge with data mining insights; perform complex data analysis with the ability to produce appropriate, informed, executive level recommendations A Bachelors degree or equivalent experience Additional Information
Job Source: NokiaService King
Dallas, TX, United States
**Connect Now!** Interested in learning more complete the short form below and a recruiter will contact you. First name (required) Last name (required) Phone (required) Email (required) City (required) State (required) Zip (required) Job Type (required) I am a Veteran, Spouse, or in Active Duty **Commute Options** Commute From Transp
Job Source: Service KingDallas, TX, United States
ABOUT US
Architectural Surfaces has been a worldwide leader in granite, marble, quartz, tile, and soapstone supply, now in over twenty locations across the United States . Our deep industry experience and excellent reputation give us access to the finest quarries in the world, while our diverse customer base gives us the buying power to bring our customers top-quality natural stone at an economical price. We carry more than 120 colors of natural stone in slabs from Brazil, India, China, Europe, and beyond.
We are looking for smart, dedicated professionals to strengthen our team. We offer career opportunities that provide a unique career experience depending on your skills, career objectives, and preferred work experience. At Architectural Surfaces you'll find a close-knit team and a collaborative, supportive environment that keeps projects running smoothly and customers happy. If you're ready to join a top-notch team, we'd like to hear from you. Architectural Surfaces is an Equal Opportunity Employer and participates in E-Verify.
Architectural Surfaces is a national company with the soul of a family business. We offer a deep inventory of on-trend materials, including a broad selection of quality stone, quartz, and tile for residential and commercial applications. We believe in cultivating knowledge to transcend the transaction and deliver effortless customer experiences. Our expert staff is committed to responsive service and on-time delivery.
POSITION SUMMARY:
As a Customer Service Associate, you will be at the forefront of our company's commitment to delivering exceptional service and creating positive interactions with our valued customers. Your primary responsibility will be to ensure every customer's experience is smooth, personalized, and leaves a lasting positive impression. ESSENTIAL FUNCTIONS:
Requires individual interaction with customers, developing relationships, and substantial knowledge of products sold.
Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer.
Educating the customer on the sales process, assessing the customer's needs, and locating products that closely match their specified color demand.
Assist clients in selecting slabs and tiles for their overall project(s).
Help coordinate marketing and outreach efforts to architects, designers, homebuilders, and the public.
Assist dealers such as fabricators and tile distributors with the sales and ordering process.
Answering phones, organizing the designer room, filing paperwork, and responding to customer questions.
Capturing customer/homeowner visits and preliminary selections.
Creating holds for fabricator selections and sent to account managers.
Responsible for sale order creation for orders that are sent to the shared Orders email.
Responsible for list creation for orders that are being picked up or delivered to customers.
Invoicing and emailing invoices to termed customers.
Responsible for processing Customer's credit card payments and/or personal checks.
Maintaining hold reports and sending expired holds to Account Managers.
Other duties as assigned.
POSITION QUALIFICATIONS KNOWLEDGE, SKILLS, AND ABILITIES
Basic computer skills and business telephone etiquette.
A well-organized and self-directed individual with the ability to prioritize duties.
Perform all duties and responsibilities promptly to meet time-sensitive deadlines.
Ability to work well in a team environment.
Ability to read, analyze, and interpret essential instructions, guidelines, and communications and respond accordingly.
Must be able to work Saturdays (dependent on branch schedule).
Must demonstrate showroom sales skills in a high-end work environment.
Must be able to communicate effectively both verbally and written.
Must be self-driven, organized, and detailed oriented.
EDUCATION AND EXPERIENCE
Associates degree or industry experience preferred.
Customer service experience in a multi-tasking environment is required.
WORK ENVIRONMENT/PHYSICAL DEMANDS
Ability to be on your feet for extended periods.
Ability to push/pull/lift to 20+ lbs.
Ability to work outside in all weather conditions, including seasonally hot or cold temperatures and inclement weather.
Architectural Surfaces participates in E-Verify and is proud to be an equal opportunity employer.
Customer Experience Associate jobs in Dallas, TX, United States
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Please refresh the page and try again.
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