Information Technology Technician
Houston, TX, United States
Job Details
Job Location
4609 - Apollo - Houston, TX
Position Type
Full Time
Travel Percentage
Less than 10%
Job Shift
Day
Description
The IT Technician is responsible for the installation, maintenance, and troubleshooting of hardware and software systems within our organization. Will ensure the efficient operation of IT systems and provide technical support to users.
Set up new computer systems, install software applications, and configure network settings.
Provide support to users experiencing technical issues with hardware or software. This includes remote assistance, phone support or in-person troubleshooting.
Perform regular maintenance on IT systems, including updating software, running diagnostics, and ensuring security measures are up to date.
Monitor and manage network systems to ensure they are running efficiently. This includes setting up and maintaining network devices such as routers, switches, and firewalls.
Ensure data backups are performed regularly and data recovery processes are in place.
Qualifications An associate or bachelor's degree in information technology, Computer Science or related field.
Previous experience in IT support or technician role is preferred.
Strong understanding of computer hardware, software and network systems.
Ability to troubleshoot and resolve technical issues.
Excellent verbal and written communication skills.
Ability to multitask.
Work well with others within the IT team.