HR Services Continuous Improvement & Change Management Specialist

Houston, TX, United States

Overview

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.

Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.

When you join Weatherford, you instantly feel connected to something bigger a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each others successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Responsibilities

The HR Shared Services Continuous Improvement & Change Management Specialist works in a team environment to improve the efficiency and effectiveness of Human Resources Shared Services (HRSS) operations and focuses primarily on analyzing the HRSS processes , solving problems, and designing solutions. This position will lead continuous improvement initiatives through disciplined use of measurements, accountability, analysis and discussion of process alternatives to arrive at best practices. Additionally the HR Shared Services Continuous Improvement & Change Management Specialist will analyze and measure the effectiveness of existing HR processes and develop sustainable, repeatable, and quantifiable HR process improvements and lead needed change management plans.

This role will work with Global process owners to develop and implement operating goals and objectives.

The role involves spearheading process improvement initiatives with the following key responsibilities:

Lead the inception and execution of process improvement projects for the most widely used and impactful HR processes (ex: onboarding, leave of absence, termination, etc.).

May develop agendas for and facilitate kaizen or other lean HR events.

Develop comprehensive project plans encompassing project scope, objectives, deliverables, dependencies, resource needs, and establish timelines for processes identified for improvement.

Serve as a catalyst for change, fostering a culture of continuous improvement within the HR function.

Acquire expertise in HR technology platforms, staying abreast of new tools and features, and championing the adoption of our suite of tools.

Regularly reviewing and auditing key HR processes that help to drive the employee experience to identify areas of opportunity

Collecting data from diverse sources and conducting thorough analysis to interpret and summarize the findings, recognizing trends and providing valuable insights for teams with queues within HRSD.

Identifying the root causes of operational challenges and potential areas for improvement.

Making recommendations to other HR groups within HR on how to improve key HR processes.

Coordinating and managing the implementation of changes within HR Service Delivery to enhance overall efficiency and employee experience. This may include assisting with user acceptance testing, acting as a change champion, helping to document project timelines and milestones, etc.

Identify cross-functional process enhancements and participate in collaborative efforts effectively

Capture and consolidate best practices and lessons learned to promote the application of similar process improvement opportunities

Ensure effective communication and training materials exist to support continuous improvement initiatives

Customer satisfaction on change initiatives will be measured and monitored

Build and execute change management & communication toolkit for processes changes

Qualifications

A bachelors degree in a human resources or business-related field.

6+ Years of experience in Business Analysis, Project Management, Continuous Improvement

LEAN, Six Sigma blackbelt, or other quality management certification OR equivalent knowledge, skills, experience

Good understanding of HR processes, policies and procedures

Good understanding of HR/Payroll interfaces and how to handle pay related queries Process mapping experience

Experience of working in a shared service environment would be advantageous

Desired Characteristics

Demonstrable track record of agile thinking and being adaptable

Scrum certification

Highly organized and responsive, with ability to work to tight deadlines

Experience in creating performance reporting frameworks

Numerate and a lateral thinker, good at data analysis, with a strong attention to detail

Excellent documentation skills

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