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Safran companies
Grand Prairie, TX, United States
Company : Safran Helicopter Engines Job field : Customer services and support Location : Grand Prairie, Texas, United States Contract type : Permanent Contract duration : Full-time Required degree : High School Diploma/GED Equivalent Required experience : More than 5 years Professional status : Professional, Engineer & Mana
Job Source: Safran companiesVolvo Buses
Fort Worth, TX, United States
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. The Customer Support Manager provides advice and assistance
Job Source: Volvo BusesCrunch Fitness - CR Holdings
Arlington
Job Description Job Description Personal Training Manager in Training Here We GROW Again! Are you a potential Personal Training Manager in Training and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our Personal T
Job Source: Crunch Fitness - CR HoldingsCrunch Fitness - CR Holdings
North Richland Hills
Job Description Job Description Personal Training Manager in Training Here We GROW Again! Are you a potential Personal Training Manager in Training and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our Personal T
Job Source: Crunch Fitness - CR HoldingsMo' Bettahs - Mansfield
Mansfield
Job Description Job Description WORK TODAY, GET PAID TODAY Free Team Member Meals & Drinks While You Work Discount For You & Family/Friends When Not Working Flexible Schedule Professional growth opportunities! QUALIFICATIONS Be at least 18 years of age High school diploma or GED Two or more years of management experience in business or food
Job Source: Mo' Bettahs - MansfieldChick-fil-A - Western Center Blvd
Fort Worth
Job Description Job Description Leadership at Chick-fil-A is truly different. We are the industry leaders when it comes to service standards, customer satisfaction and growth. We set the bar high and our business can be demanding but the rewards truly merit the hard work! Our developmental path is very detailed and mapped out. It starts with th
Job Source: Chick-fil-A - Western Center BlvdCrown Connect
Grand Prairie, TX, United States
Crown Connect, Inc. is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to j
Job Source: Crown ConnectTEKsystems
Arlington, TX, United States
Description: • Answer inbound phone calls, including customer initial and follow up calls and response team calls with professionalism and ability to follow customer specific exceptions where applicable. • Collect incident details • Communicate with customer contacts on and offsite • Notify ER Specialist (ERS) of any technical assistance needed by
Job Source: TEKsystemsFort Worth, TX, United States
**Manager Customer Support (Training)**
**Location:** Fort Worth, TX, US, 76131 **Job Location:** Fort Worth
**Other Potential Locations:** Fort Worth, TX
**Anticipated Start Date:** 03/01/2022
**Number of Positions:** 1
**Salary Range:** $64,600-$93,300
**Who we are and what we do**
**What we believe**
At BNSF, our Vision and Values drive who we are, not only in our words, but also our actions. BNSF is committed to our foundational values of equality and inclusion. As members of the BNSF community, our employees are entitled to:
* be treated with dignity and respect.
* have equal access to tools, resources, training and development opportunities.
* have equal opportunity to achieve their full potential.
We model the way through our leadership, our BNSF Diversity Councils, our eclectic Business Resource Groups, our deep involvement and investment in the communities we serve and through training programs. Our actions create an inclusive, open and collaborative workplace that encourages diverse perspectives in all interactions.
**-BNSF** * Develop materials and facilitate training for Customer Support and Marketing projects including Salesforce, specific systems and processes that drive quality and exceptional customer service.
* Enable employees through training to understand and manage daily network flows, trends, and performance.
* Train employees to utilize movement data sources to make recommendations and to ensure customer expectations are met.
* Design and facilitate training in the areas of quality, soft skills, and leadership, to enable marketing employees to provide superior customer satisfaction to both internal and external customer.
* Work with leadership to develop and implement new training programs.
* Participate in customer meetings as required.
* Bachelors degree.
* Ability to work effectively in a team environment. Occasional business travel is required.
* Excellent oral and written communication skills, and the ability to develop and deliver effective presentations to all levels of the organization.
* Ability to design and facilitate formal training classes.
* Knowledge of the intermodal and carload operating networks.
* Ability to quickly analyze and identify root causes of service problems and develop and implement resolutions to those problems.
* Effective interpersonal and customer awareness skills.
* A broad understanding of waybilling and other post sales transaction processes.
* Analytical skills and abilities.
* Knowledge of Customer Support.
* Proficiency in mainframe and PC applications (TSS, Salesforce, eCommerce tools, Microsoft Office, and Data Warehouse).
* Proficiency with Computer Base Training tools (Adobe Captivate, Lectora, Articulate).
* Proficiency with photo and film editing tools and suites (Adobe Premier, Photoshop, Final Cut).
* Medical, Dental and Vision Coverage
* 401(k) Plan
* Railroad Retirement
* Life Insurance
* Incentive Compensation Plan (ICP)
* Tuition Reimbursement Program
* Criminal history
* Last 7 years of driving history
* Last 5 years of employment history to include military service
* Social Security number
* Education
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Manager Customer Support (Training) jobs in Fort Worth, TX, United States
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