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Gainwell Technologies
Tucker, GA, United States
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Resolutions Specialist - Tucker, GA (Remote) Location: Tucker, GA, US, 30084-7060 Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell ca
Job Source: Gainwell TechnologiesAssurant
Atlanta, GA, United States
Customer Service Specialist This job posting is for future openings-This position is remote (work from home) in the Atlanta GA area Starting pay is $17.50 per hour What is a Customer Service Specialist at Assurant? The role of a Customer Service Specialist is a key position within Assurant because you are the voice of our organization and clien
Job Source: AssurantRaceTrac Petroleum, Inc.
Atlanta, GA, United States
RaceTrac Company Overview Job Description: The Guest Engagement Specialist receives and resolves guest service issues in prompt, efficient, and courteous manner. This individual provides exceptional guest service and works with other departments to provide resolutions. The Guest Engagement Specialist provides the 'WOW' guest experience, striving t
Job Source: RaceTrac Petroleum, Inc.INSPIRITUS INC
Atlanta, GA, United States
Job Details Job Location Atlanta - Atlanta, GA Position Type Full Time Education Level 4 Year Degree Travel Percentage up to 35% Job Shift Day Job Category Nonprofit - Social Services Description Community Engagement Specialist Classification: Non-Exempt Salary Grade/Level/Family/Range: $38,000 - $42,000 per year Reports to: Community
Job Source: INSPIRITUS INCVendavo Inc
Atlanta, GA, United States
As Vendavo expands into new product and market segments, we are looking for a highly skilled Technical Engagement Manager who will serve as the single point of contact for our clients regarding technical issues post implementation. You will play a critical role in collaborating with cross-functional client and internal teams to provide best-in-
Job Source: Vendavo IncAvanir Pharmaceuticals, Inc
Atlanta, GA, United States
Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, deliveri
Job Source: Avanir Pharmaceuticals, IncAvanir Pharmaceuticals, Inc
Atlanta, GA, United States
Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, deliveri
Job Source: Avanir Pharmaceuticals, IncRoadSync
Atlanta, GA, United States
About Us and Why We’re Hiring... As Pacesetter’s Award Winner for fastest-growing private companies in 2020 and 2021, RoadSync aims to power commerce anywhere, anytime across the logistics ecosystem with smart, simple, and innovative financial solutions. Our innovative digital platform dramatically reduces processing time and maximizes revenue col
Job Source: RoadSyncAtlanta, GA, United States
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
Join our team and make a positive impact on the lives of others! We are looking for an Engagement Specialist for our team in Georgia.
This is a remote position with potential travel into the FreedomCare hub closest to you for meetings and/or collaboration.
Department & Position Overview:
As a member of the Engagement Team at FreedomCare, your main purpose will be to connect and engage with people and start a relationship with those who are interested in having home care for themselves or a loved one.
The average day for an Engagement Specialist will involve reaching out to inbound information requests from various channels (phone, social media, website, etc.) and open meaningful conversations with them about our program, following up with previous conversations, collecting and validating information to begin the intake process for interested patients, and reengaging those who may need a little more nurturing.
Every Day You Will:
Engage potential patients and caregivers who are looking for more information regarding Structured Family Caregiving (SFC) and FreedomCare in general
Nurture interested individuals into signing up with FreedomCare
Collect and validate current information needed to sign up
Build sustainable relationships and engage customers by taking the extra mile
Seize opportunities to improve the customer experience when they arise
Manage large amounts of inbound and outbound calls in a timely manner
Meet personal/team qualitative and quantitative targets
Ideal Candidate Will Possess:
Over one year of proven sales experience
Ability to multitask, set priorities and manage time effectively
Familiarity with CRM systems and practices
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality type
Genuine care for customer's interests
Optimistic and upbeat
Self-motivating, independent, and entrepreneurial spirit
Focused and persistent
Analytical and empathetic
Data driven and goal oriented
Nice-to-Haves:
Experience in insurance/ healthcare background/ call center setting
Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $16.00 and $20.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Salary Range
$16-$20 USD
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Email Alert for Engagement Specialist (GA / Remote) jobs in Atlanta, GA, United States
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