Editorial and Internal Communications, Sr Specialist

Chicago, IL, United States

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Summary:

Join our diverse team of dynamic communicators who work together to make a meaningful impact for all our stakeholders. As the Senior Specialist – Editorial and Internal Communications, you’ll be able to shape the stories we share internally with our more than 23,000 global employees while connecting what we do back to our overarching strategy. The ideal candidate has a skilled journalistic mindset – capable of finding the story , crafting into traditional as well as digital-first formats, engaging communities and amplifying content across multiple channels .

Key responsibilities include proactively identifying and developing content to support a global editorial calendar aligned to strategic priorities ; finding authentic and innovative ways to celebrate our inclusive culture ; and measuring engagement to iterate and optimize results . We welcome experienced writers and digital creators who are respectfully candid, intentionally inclusive and always accountable for exceptional work to apply.

Working Model: Hybrid

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.

Major Duties

Serve as Managing Editor of the corporate intranet, weekly enterprise newsletter and digital platforms such as mobile news and signage .

Proactively build editorial calendar and maintain cadence of deployment across the business

Employ enterprise narrative linked to our strategy to ensure cohesive storytelling and consistency of message

Measure performance and adopt a data-driven approach to iterate and optimize editorial strategy

Partner closely with PR team to enhance alignment and drive integrated communications for internal and external audiences

Help create an editorial Center of Excellence that documents best practices and service-level agreements as well as self-serve options and templates

Maintain style guide and ensure consistency across enterprise communications

Collaborate with in-house creative team on video production and multimedia storytelling

Evaluate story pitches and aggregate employee questions/sentiment; recommend potential agenda items for Town Halls, all-hands m eetings and Leadership platforms

Assist in the development of mobile news channel and expanded use of visual storytelling, including infographics and video

Amplify a DEI narrative and demonstrate how our commitment enables our business, belonging and culture

Provide communication support for key executives

Share functional expertise with junior members of the editorial team

Knowledge and Skills

Experience in communications, journalism or marketing roles, preferably in an internal/corporate newsroom or agency setting

Experience in email marketing optimization

Digital, social media and/or external communications experience a plus

Visual storytelling experience (video production, graphic design, and/or website design) a plus

Experience with measurement, data analytics and defining KPI

Ability to operate within a strategic framework

Strong collaborative and interpersonal skills

Comfort interacting with senior executives across the organization and experience working with C-suite leaders

Excellent project management and operational skills

Proactively identify where communications plans/strategy are needed and takes action

Ability to work across a matrixed structure as well as work independently

Ability to manage multiple complex tasks

Passion for bringing the discipline of simplicity and continuous improvement to all aspects of work

Expertise in internal reputation management and employee-facing campaigns

Experience writing for DEI and CSR communications

Phenomenal communication, collaboration and stakeholder management skills

Positive and collaborative attitude

Ability to identify and anticipate communication needs

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Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] .

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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