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Marriott
Portland, OR, United States
Additional Information New Hotel Opening 2023! Job Number 23189043 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Portland, 900 SW Washington St., Portland, Oregon, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management JOB SUMMARY Our jobs aren’t just about giving guests a
Job Source: MarriottKrispy Kreme - Clackamas
Happy Valley
Job Description Job Description Guest Service Rep: Starting Pay $15/hr We offer our Guest Service Reps benefits and perks -- here are a few: Blue Cross Blue Shield Medical Insurance Dental & Vision Insurance Domestic Partner Benefits Paid Time Off 401(k) Join our Krispy Kreme Family! With over 80 years serving local communities, Krispy Kreme
Job Source: Krispy Kreme - ClackamasMy Place Hotels
Vancouver
Job Description Job Description My Place Hotel is looking for motivated employees to become part of our front desk team! Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs. Having a positive, friendly, customer-focused attitude. Informing guests about hotel features and amenities including lo
Job Source: My Place HotelsKrispy Kreme - Beaverton
Beaverton
Job Description Job Description AM / PM Shifts include: M-F: 7am-4pm, 1pm-8pm, 4pm-8:30pm Mon-Sun: 7am -3:30pm Guest Service Rep: Starting Pay $15/hr! We offer our Guest Service Reps benefits and perks -- here are a few: Blue Cross Blue Shield Medical Insurance Dental & Vision Insurance Domestic Partner Benefits Paid Time Off 401(k) Join o
Job Source: Krispy Kreme - BeavertonMy Place Hotels
Vancouver, WA, United States
My Place Hotel is looking for motivated employees to become part of our front desk team! Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs. Having a positive, friendly, customer-focused attitude. Informing guests about hotel features and amenities including local attractions. Laundry and clea
Job Source: My Place HotelsKrispy Kreme - Clark County
Vancouver
Job Description Job Description Starting pay is $15 / hour for Guest Service Reps We offer our Guest Service Reps benefits and perks -- here are a few: Quarterly Bonus Blue Cross Blue Shield Medical Insurance Dental & Vision Insurance Domestic Partner Benefits Paid Time Off 401(k) Join our Krispy Kreme Family! With over 80 years serving loca
Job Source: Krispy Kreme - Clark CountyOxford Collection
Portland, OR, United States
Wage & Job info: The Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none. We offer competitive pay and a robust ben
Job Source: Oxford CollectionMetro
Portland, OR, United States
Position Summary Hello, we're Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow. Join us at the Oregon Zoo as we seek a dynamic leader to serve as our one of two Guest Service Managers. At the heart of
Job Source: MetroBeaverton, OR, United States
As Guest Service Representative , you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding areas. If you are friendly, personable, and have a talent for connecting with individuals from all walks of life, this may be just the job for you!
RESPONSIBILITIES
Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
Book guest hotel reservations.
Register guests to the hotel, verifying reservation, personal information and securing payment information.
Answer and route calls as appropriate; take guest messages with accuracy.
Promote the brand loyalty program and provide recognition and benefits to all present members.
Anticipate guests’ needs and respond timely, efficiently, appropriately and in a friendly manner.
Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
Responsible for cash drawer contents and transactions during shift.
Maintain accurate records including cash flows, registration cards, reservation cards, and property walks.
Process all market and retail transactions for the guests.
Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions.
Maintain appropriate market inventory levels, restocking when necessary.
Handle confidential information, including guest records, with a high degree of integrity.
QUALIFICATIONS
High School Graduate or GED required.
Knowledge of front desk operations and procedures, guest services and hotel services.
Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests.
Able to work independently and desire to participate as part of a team.
Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Demonstrate genuine care for customers and employees.
Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Able to work in a fast-paced environment.
BENEFITS
PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals, travel, entertainment, etc.
Hotel Discounts Worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health Savings Account
Employee Assistance Program (EAP)
Dependent Care FSA
Guest Service Representative jobs in Beaverton, OR, United States
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