Sr Product Manager

San Jose, CA, United States

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary The Sr Product Manager plays a pivotal role in product development and distributed cloud (XC) SaaS platform strategies. Equipped with expertise in SQL, PromQL, Grafana, Tableau, or equivalent tools, the Sr PM utilizes data to refine User Experience and prioritize product enhancements. This position requires an in-depth understanding of market dynamics in Application Security, Application Performance, Multi-Cloud Networking, and SaaS platforms. Primary Responsibilities SaaS Platform: Define the vision and strategy for the XC SaaS Platform, using analytics and data visualization tools.

Oversee the product lifecycle of SaaS platform enhancement, from concept to delivery.

Monitor platform health, user experience, and address challenges related to scalability, security, and performance.

Create product performance dashboards using tools like Grafana and Tableau.

Ensure accountability for product success and present data-backed findings during business reviews and QBRs.

Market Analysis: Position the XC SaaS Platform with a competitive edge in the market.

Use SQL, PromQL, and raw data to evaluate customer usage and validate market demand.

Conduct in-depth research to stay abreast of developments in Application Security, Application Performance, and Multi-Cloud Networking.

Customer Engagement & Feedback: Engage with customers to understand their business goals, constraints, and requirements.

Utilize the Digital Adoption Platform to identify areas of improvement, increase revenue and reduce churn.

Prioritize feature enhancements based on customer feedback and business value.

Team Collaboration: Collaborate with stakeholders to make informed decisions on product backlog prioritization.

Foster strong relationships with engineering, sales, marketing, and customer support teams.

Work with technical teams to ensure seamless product rollouts.

Knowledge, Skills, and Abilities SaaS Management: Understand the challenges and opportunities intrinsic to managing and scaling SaaS platforms.

Knowledgeable about SaaS pricing models, retention strategies, and onboarding techniques.

Stakeholder Management: Demonstrate strong leadership, negotiation, and persuasion capabilities.

Effectively manage and navigate expectations from diverse stakeholder groups.

Uphold a data-driven approach amidst a fast-paced, changing environment.

Analytical Skills: Proficient in SQL, PromQL, Grafana, Tableau, or equivalent.

Ability to generate data-driven reports and transform complex data into actionable insights.

Proven skills in data analytics and making data-backed decisions.

Qualifications BA/BS degree in a relevant field, MBA preferred.

10+ years in technical product management or a related domain.

3+ years in roles related to enterprise networking, security, cloud services/products, or IT operations.

Proficient in business analytics and tools like Grafana, Tableau, SQL, and PromQL.

Minimum of 3 years' experience analyzing products, markets, and customer dynamics using data analytics tools.

#RGB-1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual U.S. base pay range for this position is: $168,960.00 - $253,440.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected] .

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